Recent content by twinkiestoes

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    No email push notifications

    Gmail should have notifications
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    Beware: Google Store & Synchrony bank issues

    I guess that is the reason, you are still in contract. Before the "no contract" thing with phone carriers, the price of your phone is actually a hidden part of your monthly payment. I would like to try Project Fi, the problem is only Verizon has consistent reception inside buildings. I used to...
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    Beware: Google Store & Synchrony bank issues

    Oh, I am sorry to hear that. I don't really know since I didn't opt for Project-Fi. Probably you can call again and tell them to skip Project Fi. I think Project Fi uses Sprint networks https://fi.google.com/about/?u=0
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    Beware: Google Store & Synchrony bank issues

    Pixel from store is an unlocked phone. Not sure why would it need to be endorsed by a carrier? Did you opt for Project Fi?
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    Beware: Google Store & Synchrony bank issues

    Go to payments.google.com and change your payment method. Then pay for it upfront, then remove the Google Financing option (you put first a new payment method before deleting the link to Google Finance). [edited details]
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    Beware: Google Store & Synchrony bank issues

    Of the banks I have dealt with, Synchrony is the fishiest and the worst in customer service. My previous jobs included calling insurance companies for verification of coverage and resolution to issues and they're not nearly as bad a CS of Synchrony. I think they are emboldened to be more fishy...
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    Beware: Google Store & Synchrony bank issues

    That is the problem with Synchrony bank. They were already sued and fined, they're still up to the shenanigans. Amazon uses Synch and there are gazillions of complaints too post 2014. I inquired in other forums if there are people who have the same experience as mine, and there were! What...
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    Beware: Google Store & Synchrony bank issues

    Look at what I dug around regarding Synchrony Bank CFPB Orders GE Capital to Pay $225 Million in Consumer Relief for Deceptive and Discriminatory Credit Card Practices | Consumer Financial Protection Bureau
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    Beware: Google Store & Synchrony bank issues

    9 AM - 9PM EST (Monday to Friday). I think they are only up to 8 PM EST for weekends (this is Synchrony) If you mean Google, there is an "order support" that will allow you to call them in your order page.
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    Beware: Google Store & Synchrony bank issues

    I don't think it's the system alone. They seem to have a bad structure and bad customer service. I've never seen a customer service this bad (as Synchrony bank).
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    Beware: Google Store & Synchrony bank issues

    I don't think it's the system alone. They seem to have a bad structure and bad customer service. I've never seen a customer service this bad (as Synchrony bank). I generally do not have problem with outsourcing but I think outsourcing their customer service ruins their quality.
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    Beware: Google Store & Synchrony bank issues

    No way I am cancelling my order, I waited specifically for the blue one. [edited as I fee it was too detailed] But Synchrony bank is no-no for me from now on.
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    Beware: Google Store & Synchrony bank issues

    I checked with Google CS and my order is still pending. Google CS told me there is a grace period, until 12/15 before my order is canceled [edited because I was a bit too detailed]
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    Beware: Google Store & Synchrony bank issues

    Beware of Synchrony Bank. I think the main problem lies on them, I am starting to be suspicious! [edited because I think I was a bit too detailed] So far Google CS has been helpful with me but not Synchrony bank. Google needs to ditch synchrony bank!