Recent content by ubk

I got mine yesterday afternoon. I don't know if it made any difference, but I had escalated my complaint to Costco the day before. I felt bad for the young woman who came in right behind me because they just gave out the last VR and she has to send in the rebate form to Samsung. She said she...

The local warehouse had VRs on hand for buyers on the 11th. I emailed WA customer service and hadn't received a reply for two days, so resent the complaint and copied Costco customers service. Costco replied within a couple of hours asking for additional information.

I have the same problem. Terrible service.