Recent content by Vaper123

mrose- Do you have any documents that have your name on them with your old, current address? If I were you I would go up there with everything I had the day it showed and see if they will work with you.

If you are able to track when they will have a label for you, then you can call fedex and have them keep it at the distribution center. You will have to go there to pick it up but it might work out for you.

Verizon has no control over what PL gives you. I only got he VR but the guy in the store told me that if I got both I could keep both.

I got Verizon to send me a VR and I asked the guy what would happen if PL sent me my VR and the guy said I got lucky and got a free prize for my trouble. Sure enough I complained to PL so much I got sent to a director of product fulfillment and he got them to send me a VR. Also, a tip the...

That is a lie. They can rush it, I talked to a director of product fulfillment at PL and when he talked to the director at the shipping company my VR was overnighted to me.

It works if you talk to the right person. I called and complained to Verizon and after the guy went through my promotions it was easy. They basically charge it to your account then credit the amount back so they have to get supervisor permission. I know when I called they thanked me for being a...

If you can get a supervisor to escalate it then they will have to call you back within 4 business days.

Are you an early filer? They did not want to do anything until I was so close to my 8 weeks they had to do something. They even admitted they have no control over when it gets shipped, it is all brightstar. If I was you I would try calling, I had to ask for a supervisor four times before I got...

It might be but it was not until I talked to a director that I was able to get more than just a run around. Apparently you are in the first come first serve order until it is sent to bright star and then it seems they do whatever they want to. Trying to escalate until you get to speak to a...

Long time lurker. Early filers: The only thing that I have found successful is to call and call again, I even got hung up on. You need to speak to a supervisor and state your case clearly enough that they will submit your information to their supervisor because the first one cannot do a thing...