Recent content by Virginia Smith42

Galaxt s8 PIE . I still do not understand why Samsung apps need access to my files, particularly contacts, to update their apps. To give anyone permission to my contacts is legally a violation of their privacy as they have not consented. These apps will not update when permissions are denied...

i am having same problem when phone icon shows at bottom of screen..cannot answer with any move.

I got no response or only "it could'nt happen" from Samsung until I posted on Twitter. (search on Twitter..SAMSUNG COMPLAINTS). I had to replace battery, back and screen. Now, after Pie I have other problems, also with unsatisfactory response from Samsung. If this is coercion or planned...

Mistake

on s8 Galaxy 11/29/19 software updates 11/19/19 At first Edge screen was automatically changing sides then I suddenly had NO edge screen and NO 3 dot menu anywhere on edge screen. OS PIE. After doing app updates (not system) when clearing cache, i found that biometrics app shuts down/fails...

Go on Twitter..search samsung complaints (possibly add battery in search) look for my post or post your own. I use my name. I got nothing from blow off from Samsung until I posted there. I got an immediate reply and now they are still following by email. They need to know that this is...

Try this..open clock..choose any clock function from bottom..open 3 dots at upper rt, choose "about clock"..choose i for information in upper rt corner..choose notifications..toogle on..then you will see notification choices/sounds/etc for each clock function to be selected individually. I have...

There's a big difference between "software updates" which are from Samsung and are system software updates usually bug fixes. Be sure you have NOT selected auto-updates and choose manual. Check with tech or other first if they know of new problems because usually you cannot revert or undo...

On Samsung Galaxy s8.my wifi printer (HP using HP Print Service) is always getting kicked off and the default printer selected. It seems the only fix is to restart the printer. The problem does not lie in the wifi connection of the printer. Help please.

minor update: again trouble unlocking phone and dismissing an alarm. Had to turn off phone and restart then removed smart lock. Samsung has advised clearing the system partition cache to see is it helps..DONE. will let you know. NEXT STEP would be full analysis..then full restart..then..

apparently just started (or stopped) as of late June and wont go into effect unless you update. I "ok Google" d and asked why it didnt unlock..that was the answer give. I didnt think to ask why.

btw. you can no longer unlock your phone using Google's voice recognition..option has bee omitted on all droids

I did post a reply as well as pictures..dont know why it isnt here. The cost for new battery, back and screen was about 238 w tax. However, the keypad misfunction remains a big issue. Also, after taking 6 pictures the phone got very hot. Samsung has remained in touch and has advised me to take...

found it...smart lock must first be set up and enabled..then multiple options for keeping unlocked or unlocking. Settings>Lock Screen>Screen Lock Type....SmartLock

I had less than satisfactory response from Samsung until I posted under Samsung complaints on Twitter.