Recent content by vjrorrer

You are correct. After the hour-long chat with Google who deferred me to Samsung, over an hour chat with Samsung who deferred me to a 'Samsung Experience Expert' at BestBuy, and about 15-minutes at BestBuy...here is the gist of what I was told and how I understand it as it was explained to me...

So, a few days ago, the SGS7 Gremlin struck again! Much to my ire and chagrin, it stopped accepting my fingerprint and secondary password, and subsequently did a factory reset. This is not the first time this reset event has happened with the SGS7, with two different carriers, (so it's obviously...

So, my SGS7 Gremlin has struck again! Much to my ire and chagrin, it stopped accepting my fingerprint and secondary password...and subsequently did a factory reset. This is not the first time this has happened...only this time, it wiped my SD card!😬 Anyway, I turned to Google and Samsung for a...