Recent content by vtua

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    Honor 8 warranty repair inquiry

    This post is not intended to discuss other manufacturers, neither what other people may be saying about them.
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    Honor 8 warranty repair inquiry

    Believe me, it's one thing to read about such things, and totally different—to experience it firsthand.
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    Huawei overtakes apple sales.

    Sure, only time will tell. For me, it will, in particular, provide an answer to the question what the consumers of the mass market value the most.
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    Honor 8 warranty repair inquiry

    That may be true that other manufacturers have some sort of a wording like that. But what's really unfortunate is that Huawei is hiding behind such wording to shy away from the warranty repair.
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    Huawei overtakes apple sales.

    You may have misunderstood me. I meant that the sales numbers are unsustainable in the long run, not the business model they chose to follow.
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    Honor 8 warranty repair inquiry

    Sure they can do that. Huawei Device USA Inc. Limited Warranty has plenty of holes, allowing it to be voided. For instance, as per Section 7A: These clauses are open for interpretation, which is not in favour of the customers.
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    Huawei overtakes apple sales.

    Basically, what I am trying to say is: Huawei sales numbers are simply unsustainable, without proper quality measures of its products and services.
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    Huawei overtakes apple sales.

    Not sure what "all" phone releases you are referring to. If I am not mistaken, Apple released only 18 phone models in 10 years. That's on average 2 models a year, not taking into account the fist couple iterations. And in my view, that's how Apple's quality gets achieved, by concentrating it in...
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    Honor 8 warranty repair inquiry

    Hope people, who may be in the same situation now or those who may run into it in the future, would find this information somewhat helpful.
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    Honor 8 warranty repair inquiry

    I was glad to know that the Office of the Attorney General have picked up the complaint. I hope they will be able to obtain a statement of Huawei's position.
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    Whose sticking with their Honor 8?

    What does great build mean to you? Hope you are making such a bold statement not just based on the exterior characteristics of their sometimes flashy devices and the specs of their internal components.
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    How many different Huawei devices have you owned?

    Lack of water resistance can be confidently added to the list of significant drawbacks. Their big hits, such as Mate 9, Honors 8 and 6X, have None.
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    The device has suffered liquid damage which voids the warranty - Really?

    @Kelvin N: I am not quite sure, but it seems there may not be any humidity indicator in the Honor 8. The customer service did not point any on a picture they have provided; red circles supposedly identify the liquid damage:
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    Best Wired Headset

    Oh yeah, Sennheiser has been around for a while, pushing out some great products. But honestly, I did not use their in-ear headphones in a while, will have to take a closer look at those. Thanks.
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    Honor 8 warranty repair inquiry

    Finally, the customer service sent me a picture of an opened phone. There is no explanation provided as to what the picture shows, besides: "we attached the picture and also we added some red circles to help you identify the liquid damage." I do see there is something going on around the...