Recent content by wbj97

Definitely appears to be some kind of a hardware failure.... yeah I hope it comes soon! Its nice to be able to call 911 when u need it..... :eek:

I had my phone all up to date including apps. Phone was working great for 2 days after the last updates. Absolutely no sign of impending failure. This appears to be a hardware failure of some sort...

Thank you for trying to help. Yes, tried this numerous times with Tech support. The power button appears to have actually failed at the same time. We were completely unable to get a button sequence to work. Seems like I had the worst kind of failure; screen completely black(inop) and power...

I feel your pain... My S7 edge died today. Screen would not come on at all. Calls were coming in but i could not answer. At the same time the power button also apparently failed. Spent over an hour with tech support trying to get the phone to power down....absolutely no luck. All button...

Today my screen wouldn't turn on and the power button has failed. Spent over an hour with tech support, can't even get the phone to turn off. Tech support said they have never seen this issue before. Had the phone since March 13. Looks like some ugly flaws are starting to show.... Going to try...