Recent content by wfriedwald

  1. wfriedwald

    bluetooth ear phones issue

    I can't find that phone profile option you mention, under Bluetooth in settings, it only tells me me whether the phones are connected or not. and no, the headphones are not connected to another device. (I occasionally connect them to an iPad, but the BT option is currently switched off on that...
  2. wfriedwald

    best way to do a factory reset

    PS: in the google play store, under USB drivers, I see all kinds of stuff - should I install one of those? or would it not make any difference?
  3. wfriedwald

    best way to do a factory reset

    rats, no, I keep tapping the battery / charging icon - in the "quick pull-down settings" on the home screen (as opposed to the full settings app), I get the info that the device is charging (and the numerical percentage to which it is charged), but no, there's nothing I can tap that let's me...
  4. wfriedwald

    best way to do a factory reset

    thanks for this and all help. do you think the problem is the MoviePass app - it does seem odd that this is the ONLY app I have encountered that gives me the problem, am only assuming it's connected to the "device failed verification" warning. thanks again. w
  5. wfriedwald

    best way to do a factory reset

    thank you! Have been on the phone all morning with Verizon. they sent me a piece of mac software SOFTWARE UPGRADE ASSISTANT. the first thing I need to do, apparently, is "choose 'software installation' as the USB mode." but there's absolutely no info on how to do that! can anyone give me...
  6. wfriedwald

    best way to do a factory reset

    thanks ! I do appreciate any help re the issue, and what to do re the "device failed verification" issue (and the moviePass app). thanks yet again, w PS: more proper model number of my device is XT1650
  7. wfriedwald

    best way to do a factory reset

    ah! I am being allowed to respond here, so that's good. okay, I tried the Factory reset, and the reset happened as described. But to no avail, am still getting the "device failed verification" message when I start up and I still can NOT install the moviePass app - which is something I...
  8. wfriedwald

    best way to do a factory reset

    https://forums.androidcentral.com/ask-question/885516-re-setting-android-back-factory-settings-get-app-work.html?mn_qa=1#post6233860 (I can't figure out a way to respond to a question that's been answered ... so I guess I have to start a while new thread? apologies if this is an incorrect way...
  9. wfriedwald

    re-setting Android back to factory settings to get an app to work?

    (apologies - I tried posting this last night and it doesn't seem to have been posted - my apologies if this turns out to be redundant...) Samsung Moto 1650 Android system 7.1.1 a few months ago, I started getting the message: "device failed verification" whenever I would re-start the phone...
  10. wfriedwald

    what do do if an app stops working?

    Moto XT 1650 one app has stopped working, one day it worked, the next minute when I try to open, it closes automatically. my impulse is to delete it and re-install, but I have no idea how to do that on Android. can anyone give me some basic instruction on how to delete an app? or any other...
  11. wfriedwald

    for New Yorkers - "connected, no internet"

    thanks very much - good idea - I shall try it today! thanks once again, w
  12. wfriedwald

    for New Yorkers - "connected, no internet"

    accessing free wifi, especially in NYC subway Hi! I started this yesterday, but I couldn't figure out how to extend the thread, ie, reply to the reply - apologies for redundancy: ME: Okay, there is supposed to be wi-fi in the subway stations - and elsewhere in the city, right? When I am in a...
  13. wfriedwald

    for New Yorkers - "connected, no internet"

    Okay, there is supposed to be wi-fi in the subway stations - and elsewhere in the city, right? When I am in a station, or even on the street, and I check my wi-fi settings, I see that I am "connected" to TRANSITLINK or WIFI-NYC or whatever it's called, but there's 'no internet." So I can't...
  14. wfriedwald

    question re DO NOT DISTURB

    motorola 1650 if I set DO NOT DISTURB PRIORITY ONLY SETTINGS CALLS to NONE then I turn ON "DO NOT DISTURB" then NO calls should come through, right? wrong! I have this setting on and every time I test it, calls keep coming through. I really want to set it so that NO CALLS can come in...
  15. wfriedwald

    is there any way to turn off the phone without going into airplane mode?

    Motorola 1650 I want to be able to listen to some podcasts AND some audio from apple music uninterrupted by phone calls. is there any way to just turn off the phone entirely? like any other app? thanks in advance! w