Recent content by williepabon

mustang7757: Thank you very much for the information. Yes, I put the check mark on the Software Pre-Download. What I couldn't make it work is the emergency software recovery. As I said before, it keeps asking for a recovery code. As I gather from the video about Odin, it's going to take a...

mustang7757: Thanks for answering. The SmartSwitch Preferences (no settings) show a tab for Software Update, but it doesn't tell you if there is any available. On the other hand, it seems that my Android system is at fault. I would like to have a way to re-install the existing version again...

B. Diddy: I installed the latest version of SmartSwitch (on the pc and on the phone) and with it, I was able to do a complete backup of my phone, but the only option that I get for emergency recovery of the software is using a recovery code, which I don't know what it is. If somebody in this...

B. Diddy: OK. Per your comments, I will have to enter into unknown territory. Before I do this, let me ask: Will the apps suggested to update the firmware work the same for phones that are connected either to ATT or T-Mobile? Mine is connected to ATT. After reading about the apps, it seems to...

B. Diddy: Sorry for my lack of understanding. I was able to put the phone in Safe Mode and after booting, the majority of the apps are disabled. The ones that are not, some work OK and others exhibit the problem that I explained at the beginning. For example, Google chrome works but Gmail...

B. Diddy: Thanks for answering. I read your suggestion, but I took it with some trepidation. Reason being: (1) I am not familiar enough with the Android OS to feel comfortable playing with the internals of the OS (I assume the firmware has to do with the OS kernel), (2) the applications you...

B. Diddy: Thanks for the suggestion above. Tried it (wiping the cache), but it didn't solve the problem. So I'm still open for suggestions. Thanks again.

B. Diddy Thanks for answering! The message in all of the apps is: <application> has stopped. Then, Restart app. Then, when I restart it the message is <application> keeps stopping. Close app. This problem occurs among others in home automation apps like Amazon Alexa, Kevo, Lutron. I also...

Hi! I have a Samsung-SM-J727A (Android ver. 7.0). For some unknown reason (really, not provoked!), it went to a system reset. After going through the restore process (most of the apps and settings were successfully restored and working), there are a number of apps that refuse to function. I've...