Recent content by wnyjackson

Wow, unreal, I do believe it unfortunately. I have had bad experiences with them. The only positive spin I can offer is that maybe they are going to offer something for people in your position with the s7e? A poster said vzw told him they are working on a deal for us.

A poster said vzw is working on something for us s7e owners, I hope the come up with something to help us out. I emailed Lowell Mcadam, the CEO, about us s7e owners stuck in limbo and 2 days later got a reply from someone in customer service looking to reach out to me and speak, I replied to...

Sorry I forgot to mention seidio makes a belt holster that fits the naked phone as well. It's excellent quality and durable

Seidio cases have always been my favorite and go to case. Particularly the surface combo case and holster. They work well and provide good protection

This would be fair and welcome by me. Contrary to what some are saying on this forum, I never expected or felt entitled to use a replacement s7e for almost a year for free. Paying off 50% seems more than fair for everyone involved and it's good public relations for Samsung and the carriers to do...

I tried via twitter and got shot down hard again. The only promotion available is the one they have now, must pay off the replacement phone I got after the Note7 before I can upgrade into the Note8.

Yes. Good advice. I should have done things differently. I may file with the bbb that's a good idea.

Well said, I am angry with vzw as well, they told me I can't upgrade until I pay off my s7e completely. I said this wasn't made clear to me at the time of getting into the s7e and they said it wasn't clear to them either and that no one knew how this would work out. What kind of answer is...

I agree completely, whether its the first or second recall should not really make a difference, the product was defective through no fault of the consumer. Samsung actually reissued the product and stated it was safe. They should honor those consumers that trusted samsung enough to buy a phone...

Goodluck! Can't wait to hear how this works out. I hope vzw gives in and accepts the early trade in and honors the note8 deal. If they do I will try the same.

Does t-mo help you pay off more than 1 device? Also, what if you are still making payments on a phone you no longer have?

Same here, I feel your pain, I really think VZW should honor the upgrade date of the original functioning phone we traded in for the recalled Note7.

Yes I agree I think waiting is the better move, especially com October when Iphone8 is released and then black friday in November, there will be plenty of good deals for the Note8. I can't upgrade because VZW wants me to completely pay off the s7e i got after the note7 recall before I am...

So $50 more is what samsung replied to this post when they said stay tuned for more tomorrow? That reply made it seem samsung was going to do something for people like the poster who have an s7e after the note7 recall and its not paid off and can't upgrade until it is.

Any update on this post by Samsung? I am in the same position the original poster is in, I am basically stuck with the s7e I chose after the recall. I even decided to stick with a samsung phone hoping it would be better for upgrading to the note8 when it was released. VZW said they could not...