Recent content by wwymd

I reluctantly called Verizon and to my amazement after a 20 minute conversation they agreed to ship me a new OEM replacement S6. Typically the Verizon support is a nightmare ... I'm so happy! Thanks again for your help.

I originally thought he worked for Samsung but now I'm not sure. He was running a Samsung only section of the store and wore a Samsung shirt. He seemed fairly knowledgeable when he was troubleshooting the phone yet he didn't fix it and possibly made the problem worse. I'm checking the Knox...

Yesterday my Verizon Galaxy S6 was lagging so I tried restarting it... When it tried to boot the Android screen loaded as usual, but thats it. It never made it to the Verizon screen and the screen stayed black with the blue light on at the top right of the device. No matter what I tried (safe...