Recent content by zachmx250

I have officially canceled my order since support is so clueless and can't do anything but refer me to a specialist through email. I have been waiting for a reply from the specialist for about 72 hours. Hopefully cancelling my pre-order from over a month ago will help someone that ordered it...

I don't think I'm getting anywhere with support. My order is going on 4 days late from the "leaves warehouse date". Support "specialists" tell me that I have to wait until my estimated delivery date passes to email them back. They offered me a $7 refund for my delay and I had to tell them that...

Please tell me you're joking lol... Must be because i'm on the east coast.

Who did you order through?

Delete duplicate post

It depends I've been processing since Saturday with a ship by date of Nov 2. I now have been told there is an unforeseen production problem which will most likely delay me further.

32GB Graphite are delayed due to an unforeseen production problem everyone. You will not know this unless you contact google yourself because obviously they're not going to contact us. Google Support 8:40 AM Hi! You have questions, Dany has answers! At the end, we'll link you to a survey to...

Processing since Saturday

I'm going to try to speak to another shipping specialist today because this is BS. I was told that my order didn't make the ship by date and I would receive a $7 refund when most people are getting $25. I was then told to wait until my order doesn't make the estimated delivery date and email...

I just spoke to a shipping specialist through chat since I never received my follow up email. I was told that my order is still within the estimated delivery date and that I would get a $7 refund for it not shipping out on it's ship by date. I was told that if it doesn't make it to my house...

I was told the same thing with my order. Everything was set to go and no expected delay and now it is a day after my shipping date.

Yes 32GB graphite

I wouldn't worry they will charge you

Best thing to do is create a free FedEx delivery manager account and it will show you every package shipping to you as soon as there is a label created.

I just spoke to Saul from support who is going to "route" my support case to the shipping department. He asked me if I received a delay email which didn't sound promising at all. He said that if my order is delayed there would be no way to upgrade the shipping method. It clearly says that my...