1. seaham358's Avatar
    I have an MZ Play and it's around 3 years old and has not been used on Verzion for over a year now. I put the mint sim in and I do not get any service. It did not ask for a unlock code so I assume its unlocked? Any ideas on how to get it working with Mint? I called Mint and they were no help, all they would say is the sim is activated and it looks like the phone is locked.
    Thanks.
    08-30-2019 01:27 PM
  2. mustang7757's Avatar
    I have an MZ Play and it's around 3 years old and has not been used on Verzion for over a year now. I put the mint sim in and I do not get any service. It did not ask for a unlock code so I assume its unlocked? Any ideas on how to get it working with Mint? I called Mint and they were no help, all they would say is the sim is activated and it looks like the phone is locked.
    Thanks.
    Make sure data on,and there's a APN ...if that all checks ok you need to input a APN for mint
    seaham358 likes this.
    08-30-2019 01:57 PM
  3. seaham358's Avatar
    Looking for directions?
    I went to APN and had to add the "Ultra" and all the settings the instruction call for.
    Data usage and Mobile data is checked..
    Got nothing..
    08-30-2019 02:06 PM
  4. mustang7757's Avatar
    Looking for directions?
    I went to APN and had to add the "Ultra" and all the settings the instruction call for.
    Data usage and Mobile data is checked..
    Got nothing..
    So there is a APN already populated?
    08-30-2019 02:15 PM
  5. seaham358's Avatar
    Thanks for the quick reply..
    No I had to add it.. there are instructions on the app for Mint.
    08-30-2019 02:23 PM
  6. mustang7757's Avatar
    Thanks for the quick reply..
    No I had to add it.. there are instructions on the app for Mint.
    I'll see if I can check on Internet what APN can work but should also contact mint see there suggestions for a APN also.
    08-30-2019 03:02 PM
  7. seaham358's Avatar
    Contacted Mint 2 times.. Very long hold times.. Yesterday the girl gave me no help.. Said phone must be locked. Today a different girl tried a couple of things but in the end, I was at the same place. I just tried another phone and I at least have Mint in the corner and showing 4G LTE, but I can not make any calls still.. I can send texts and use internet
    08-30-2019 04:05 PM
  8. mustang7757's Avatar
    Contacted Mint 2 times.. Very long hold times.. Yesterday the girl gave me no help.. Said phone must be locked. Today a different girl tried a couple of things but in the end, I was at the same place. I just tried another phone and I at least have Mint in the corner and showing 4G LTE, but I can not make any calls still.. I can send texts and use internet
    Try this one
    https://apn.gishan.net/en/apn/mint/motorola-moto-z-play
    seaham358 likes this.
    08-30-2019 04:06 PM
  9. seaham358's Avatar
    Thanks.. I'll give that a shot..
    mustang7757 likes this.
    08-30-2019 05:04 PM
  10. mustang7757's Avatar
    Thanks.. I'll give that a shot..
    Ok ..let me know
    08-30-2019 05:15 PM

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