All,
Just wanted to let you know. It has been 4 days since i received the mintsim simcard, activated it online and tried to port my number from att to mint.
After about ten useless calls to customer service, things are moving nowhere. 4 days of no service at all. ATT disconnected my line immediately. Mint have never made it work.
All they can say ticket is in progress with tech team and no updates. Every time i call, its the same answer, just bare with us and wait, another 24 or 48 hours.
Well i just ended up waiting additional 4, and still no progress.
Talked to the customer service manager on duty, she told me the same story, its in progress.
So this is a disaster. If they dont fix it in a couple more days I'm gonna report them as fraud company with my credit card and get my money back. My number will likely be lost forever though.
Just wanted to let you know. It has been 4 days since i received the mintsim simcard, activated it online and tried to port my number from att to mint.
After about ten useless calls to customer service, things are moving nowhere. 4 days of no service at all. ATT disconnected my line immediately. Mint have never made it work.
All they can say ticket is in progress with tech team and no updates. Every time i call, its the same answer, just bare with us and wait, another 24 or 48 hours.
Well i just ended up waiting additional 4, and still no progress.
Talked to the customer service manager on duty, she told me the same story, its in progress.
So this is a disaster. If they dont fix it in a couple more days I'm gonna report them as fraud company with my credit card and get my money back. My number will likely be lost forever though.