Originally Posted by
omkeeton Hi, I'm planning on getting a new phone soon and would like to wipe my old one, is a mate2. I no longer have the lollipop upgrade that I used a year ago and can't find it on the internet any more.
It's there a way way I can wipe it and upgrade at least back to lollipop marshmallow would be better. I want to give the phone to my son, it is still working late a long time.
Sounds like you want to factory reset. If that's the case, then simply go into
system settings > security > factory reset. You also want to format the storage to make sure everything is cleared from the device. There's no need to re-install software (OS) to restore the device.
