1. omkeeton's Avatar
    Hi, I'm planning on getting a new phone soon and would like to wipe my old one, is a mate2. I no longer have the lollipop upgrade that I used a year ago and can't find it on the internet any more.
    It's there a way way I can wipe it and upgrade at least back to lollipop marshmallow would be better. I want to give the phone to my son, it is still working late a long time.
    09-01-2016 09:25 PM
  2. srkmagnus's Avatar
    Hi, I'm planning on getting a new phone soon and would like to wipe my old one, is a mate2. I no longer have the lollipop upgrade that I used a year ago and can't find it on the internet any more.
    It's there a way way I can wipe it and upgrade at least back to lollipop marshmallow would be better. I want to give the phone to my son, it is still working late a long time.
    Sounds like you want to factory reset. If that's the case, then simply go into system settings > security > factory reset. You also want to format the storage to make sure everything is cleared from the device. There's no need to re-install software (OS) to restore the device.
    09-01-2016 11:14 PM

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