1. PowderJockey's Avatar
    Is it possible to recover from having this phone bricked? The screen showed a firware download, progress bar, then it completed. The shut off and will not power back on. I have reposts about using the support tool to recover from the firmware, but the computer does not recognize the phone when it is connected via the USB.

    Any suggestions, let me know.

    Thanks

    Scott
    01-02-2019 04:55 PM
  2. Rukbat's Avatar
    Assuming that it's charged, see if your carrier can reflash the update - some can, some can't.
    01-02-2019 06:06 PM
  3. PowderJockey's Avatar
    The reflashing will more than likely delete all of the user data on the phone, am I correct?
    01-04-2019 11:49 AM
  4. Rukbat's Avatar
    @PowderJockey no, if they reflash the update, it does the same thing as the update did. Only flashing the whole ROM will not delete everything, but it comes with its own userdata partition, which doesn't have any of your data. But the update has no userdata.
    03-03-2019 04:14 PM

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