1. AC Question's Avatar
    i can't connect to pc, it doesn't show to transfer pictures or files, i don't know what to do? i cant factory reset if i can't put all my files to my pc
    04-10-2017 03:17 PM
  2. pkcable's Avatar
    Have you tried different USB ports on your computer? IF you tried the front ports try the back, try switching 1 over. Try a different cord, make SURE you use the one that came with your phone and that its a sync cord NOT a charge only cord (charge only are usually thinner).

    Do you have the software installed on your computer? https://motorola-global-en-aus.custh...934/p/154,4222
    04-10-2017 04:22 PM
  3. Javier P's Avatar
    Welcome to the forums. Try this. Go to settings - users - switch to 'guest' - check if the notifications are working now - switch back to 'owner' and check again. Tell us how it goes for further assistance.
    pkcable likes this.
    04-10-2017 04:23 PM

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