1. Imran Turki's Avatar
    Please help me, my mom's Samsung Galaxy A50 phone has more memory space in the system but in Google Photos there was insufficient space. I never seen a notification on my mom's phone saying Memory Space is insufficient. Google Photos just say insufficient memory space to upload photos on this Google app.
    Attached Thumbnails Why they are insufficient memory on Google Photos on my mom's Samsung Galaxy A50?-screenshot_20201005-134108_photos.jpg  
    10-05-2020 07:46 AM
  2. Kizzy Catwoman's Avatar
    If photos are stored in original quality you only get around 15GB free space before you need to upgrade to Google One for extra space. Is you backup the photos in unlimited high quality then you get unlimited space for photos. Videos always take up space. That sounds like your issue. In the Photos settings there should be an option to choose what format to backup photos in.
    10-05-2020 08:44 AM
  3. B. Diddy's Avatar
    You can also convert all of those Original Quality photos and videos to High Quality, therefore freeing up that storage (since High Quality storage is unlimited in Google Photos). On your computer browser, go to photos.google.com/storage and click Recover Storage. https://support.google.com/photos/an...DDesktop&hl=en
    10-06-2020 11:10 PM

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