Samsung young 2 playstore not working

[AC Question]

My friend cant get his play storeyo work and he needs help

 

[B. Diddy]

Welcome to Android Central! Does this happen on both wi-fi and mobile data? What exactly happens? More details would be helpful.


Try going to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.