05-05-2016 09:05 PM
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  1. Chayuthpong Patiwettarm's Avatar
    I just bought moto 360 so I try to update software but it keep show popup "unfortunately google play services has stopped" while I downloading how can i fix this? Thanks in advance.
    09-12-2015 10:02 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. I would try resetting the watch.
    09-12-2015 10:12 AM
  3. Chayuthpong Patiwettarm's Avatar
    09-12-2015 10:14 AM
  4. Johnny Martinez's Avatar
    I was having the same problem, and it took me a while to figure out how to fix it.
    What I did was:
    1. I unpaired my Moto 360 (in the Bluetooth settings) from my phone.
    2. Uninstalled the latest Android Wear app (From Play Store) from my phone. (First clear cache and clear data)
    3. Factory restore your Moto 360. Once completed just leave it on the "Install Android Wear screen" for now.
    4. Download and install an OLD VERSION of Android Wear. I used Android Wear Version 1.1.1.1867902 (701867902) Just Google "old version of android wear." I used a link to a website called apkmirror.
    5. Once the old version of Android Wear is installed go through the new watch setup process. Once that's done the system update will download and install the latest Android Wear OS on your Moto 360.

    After days of tinkering...this is what finally worked for me. hope this helps.
    09-15-2015 11:26 PM
  5. Doom878's Avatar
    So I should download newest Watch software on my watch after pairing with older Android Wear APK? Then when the watch is updated, I can update to newest Android Wear version through Play Store?
    09-23-2015 09:09 AM
  6. kgbrown247's Avatar
    worked for me, thanks
    09-23-2015 11:46 AM
  7. ChrispyChris92's Avatar
    Wow, thanks Johnny! I spent four hours last night, clearing caches, downloading and uninstalling applications, resetting my watch, even went to an older APK, but not an old enough one I believe. The trick is definitely a 1.1 APK.

    My question is now that my watch is all updated (thank God), can I update my application without going through all this trouble again? Just wanted to bump the topic to put in my two cents as well as ask about updating Android Wear now!
    rohanbhangui likes this.
    09-24-2015 10:21 AM
  8. tcmeiss's Avatar
    I was having the same problem, and it took me a while to figure out how to fix it.
    What I did was:
    1. I unpaired my Moto 360 (in the Bluetooth settings) from my phone.
    2. Uninstalled the latest Android Wear app (From Play Store) from my phone. (First clear cache and clear data)
    3. Factory restore your Moto 360. Once completed just leave it on the "Install Android Wear screen" for now.
    4. Download and install an OLD VERSION of Android Wear. I used Android Wear Version 1.1.1.1867902 (701867902) Just Google "old version of android wear." I used a link to a website called apkmirror.
    5. Once the old version of Android Wear is installed go through the new watch setup process. Once that's done the system update will download and install the latest Android Wear OS on your Moto 360.

    After days of tinkering...this is what finally worked for me. hope this helps.
    THANK YOU!!

    The power button died on my original 360, so I ordered a replacement from Google (of course my warranty had just run out). Spent several hours fighting with it till I found this post.
    09-24-2015 02:09 PM
  9. ChrispyChris92's Avatar
    Just to let everyone know, I updated my Wear app and all is well!
    09-24-2015 04:05 PM
  10. rolliesandoval's Avatar
    I was having the same problem, and it took me a while to figure out how to fix it.
    What I did was:
    1. I unpaired my Moto 360 (in the Bluetooth settings) from my phone.
    2. Uninstalled the latest Android Wear app (From Play Store) from my phone. (First clear cache and clear data)
    3. Factory restore your Moto 360. Once completed just leave it on the "Install Android Wear screen" for now.
    4. Download and install an OLD VERSION of Android Wear. I used Android Wear Version 1.1.1.1867902 (701867902) Just Google "old version of android wear." I used a link to a website called apkmirror.
    5. Once the old version of Android Wear is installed go through the new watch setup process. Once that's done the system update will download and install the latest Android Wear OS on your Moto 360.

    After days of tinkering...this is what finally worked for me. hope this helps.
    I Effing Love you !!!
    rohanbhangui and Lefank like this.
    09-25-2015 12:07 AM
  11. rolliesandoval's Avatar
    No stopped play services after update?
    09-25-2015 12:09 AM
  12. rolliesandoval's Avatar
    Just to let everyone know, I updated my Wear app and all is well!
    No stopped google play services after Wear update?
    09-25-2015 12:10 AM
  13. ChrispyChris92's Avatar
    No, been on all day with great results brother! Loving it! Great battery life and all is well.
    09-25-2015 01:48 AM
  14. B. Diddy's Avatar
    Making this a sticky for easy access. The only caution is that sites where you can find apk files are not well-regulated, so there may be a higher chance of malware.
    tcmeiss, crxssi and ChrispyChris92 like this.
    09-25-2015 11:27 AM
  15. ChrispyChris92's Avatar
    Thanks for making this a sticky mods! Hopefully this will save a lot of people the trouble I experienced when setting up my AWESOME Moto 360!

    Also, just wanted to inform people about another thing I came across. After you do get your watch working, make sure to sync the apps on it, that way you will receive Keeps and a couple others!
    tcmeiss and B. Diddy like this.
    09-25-2015 11:32 AM
  16. Ellett's Avatar
    Regressing the Android Wear software on the phone has helped several people, but as has been mentioned any software acquired outside of the Play Store is at risk of being infected. apkmirror.com is generally considered to be a reputable source for apks and I would suggest using that site if you decide to downgrade.
    tcmeiss likes this.
    09-28-2015 01:32 PM
  17. DanFromPA's Avatar
    This is exactly right. I have additional advice

    1. Current Android Wear, as indicated, won't communicate with older versions of the watch software.

    2. For some reason, new watch software wasn't automatically downloaded and installed. I had to do it manually.

    3. Previous attempts to download had failed, because I wasn't patient enough. It can take hours, even when your phone has a high bandwidth connection.

    4. So follow the instructions given to install the old phone software, and then go to settings/about/update on the watch if necessary, confirm the update, and then WAIT! You'll later be asked to install the download -- takes minutes and 10's of % of battery. Only after you have 5.1 or higher on the watch should you reinstall the latest Android Wear.
    09-28-2015 09:59 PM
  18. CaptainOne's Avatar
    Thank you so much for this thread. I just bought the Moto 360 on sale and through I was going to have to return it. After following the steps above, it works perfectly now. Thanks again.
    09-29-2015 07:54 AM
  19. BioFanatic's Avatar
    Johnny Martinez, I'm in the middle of trying this after trying SO MANY THINGS. If this works, you'll be my hero.
    10-01-2015 10:37 AM
  20. kellvin18's Avatar
    Hi

    I had the same problem before.. the things is that when i first start the Moto 360 was with a lower version and when I tried to update the watch.. it just disconnected...

    The solution was download a early version of Google wear and then let the Moto 360 make the update after that I updated the app and everything is working well right now.
    10-07-2015 08:44 PM
  21. Doom878's Avatar
    I did the above steps a few weeks ago and it was working fine with the latest Watch software and Android Wear. Last night I left the watch to charge and now it won't connect as I had turned off my Bluetooth off before bed (which I always do) and turned back on this morning. The Wear app doesn't find the watch but the watch still shows my calendar alerts for today. I noticed Android updated Wear a few days ago so I was wondering if I had to do all of the above AGAIN or wait for a Wear fix.
    10-09-2015 07:01 AM
  22. jsaxon100's Avatar
    I’m absolutely amazed by Motorola failing to look after their ‘early adopter’s’ customers. How will the average (not very computer literate) buyer go?
    I brought the MOTO360 watch in Feb 2015 and it paired perfectly until early Oct, then the first Update to Android Wear (or something) lost the connection – I managed (eventually to recover it) by turning on Wi-Fi to make a connection to my Network (as well as the factory reset etc.). Then a couple of weeks later (about a week ago) another update (or something) lost the connection again. Since then it’s been stuck in trying to pair and of course not even time was available. Overall a couple of weeks without even being able to tell the time…..
    I was reluctant to download the old APK Android Wear software and tried the MOTO customer ‘live’ support help. They could not help and “Escalated” the problem higher up (presumably into the stratosphere) nothing heard back after 2-3 weeks.
    However now I will follow all the great advice on this forum and install the old Android Wear App and so wish me luck!
    Happy Days – JohnS in fine Springtime Canberra
    10-29-2015 04:17 PM
  23. jsaxon100's Avatar
    A day later:
    I tried re-verting the Android Wear APP 3 times, going progressively further back. I am now back to Version 1.0.5.1776415 on my Android 4.4.2 Chinese phone (Nothing wrong with the phone – it was connected O.K. for 7 months originally). This version of the Android Wear App can’t see any Bluetooth devices.
    With the versions that could see Bluetooth the phone ‘saw’ the watch as Moto 360 8409 device O.K. Do all the MOTO360 watches have that same 8409 number?
    But most importantly at no stage did either the watch or the phone receive/display the 4 digit pairing numbers. So naturally pairing failed with the now very familiar phone error message “Couldn’t pair with Moto 360 8409 because of an incorrect PIN or passkey”.
    What are these extra numbers for? How/why/where are they generated? It seems very difficult to fault find if we haven’t the slightest idea of why or how.
    If this type of performance was needed to set up a Bluetooth hands free phone in a car there would be no customers for those devives once the word got around.
    I’d really appreciate advice on how this is supposed to work – not much point in another “this setup procedure worked for me”.
    Despondent Moto360 owner – JohnS in fine Springtime Canberra
    10-29-2015 04:58 PM
  24. Mike Majeski's Avatar
    Just to clarify, is this the case with every OG Moto360? Just saw that Google has it on sale for $99. However, sounds like there are a few hoops to jump through when you are initially setting up.
    11-10-2015 01:15 PM
  25. rohanbhangui's Avatar
    Thanks very much, this seems to do the trick just to add to your solution. Restarting your phone after downloading the apk might be required. For some reason I couldnt open it unless I did that.
    11-24-2015 11:07 AM
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