1. causerm's Avatar
    Hi. I have a new Moto E and just setting up the phone. The keyboard was working fine but at some point today the keyboard has disappeared so only voice recognition comes up on any text entry field. I have tried to go to settings>language and input but this crashes settings. Message is "unfortunately, Settings has stopped". The phone number ported to this phone today. And this morning the google app was asking me some questions about preferences. I've tried rebooting.

    Any help appreciated.
    Thanks
    05-27-2015 01:54 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you already installed some 3rd party apps? Try uninstalling them, or boot into Safe Mode, to see if that's the problem: Motorola Moto E - Enter safe mode
    05-27-2015 02:16 PM
  3. causerm's Avatar
    Thanks. Safe mode didn't change things. I've now uninstalled Zite, Three and Mobile banking app. No change. What's next? resetting phone?
    05-27-2015 03:00 PM
  4. B. Diddy's Avatar
    It's a bit concerning that a system app is crashing even in Safe Mode. Although it probably doesn't matter, try unmounting the microSD card (if present; in Settings>Storage), and remove it. If that doesn't help, then a factory reset might be the next step.
    05-27-2015 05:29 PM
  5. causerm's Avatar
    Thanks. Concerning is one word but several others came to mind. I reset it and it's working again. Fingers crossed.
    B. Diddy likes this.
    05-29-2015 03:11 AM
  6. Mary Nielsen's Avatar
    The keyboard is disabled. I just fixed this problem. Go to Settings > Apps > Disabled. Swipe to the left to get to the disabled tab. There you should find the keyboard disabled. Tap on it to enable it.
    K_Bryden likes this.
    06-29-2016 05:56 PM
  7. Android Central Question's Avatar
    You Mary Nielsen are a genius! I tried your solution and got my keyboard back! Thank you!!!

    Didn't know how else to get this message to you
    belodion likes this.
    06-11-2018 04:52 PM
  8. belodion's Avatar
    This is the only post by that member: https://forums.androidcentral.com/sh...d.php?t=533175

    Members can PM one another; that is, send private messages. I've sent one, drawing attention to your present post. If you wish to register, you be able to do that and other things, and you'll be welcome here.
    https://forums.androidcentral.com/sh...d.php?t=409154
    06-11-2018 06:44 PM
  9. B. Diddy's Avatar
    I merged that thank you post into this thread. Thanks to belodion for tracking this thread down!
    belodion likes this.
    06-11-2018 06:59 PM

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