1. Fred Talmadge's Avatar
    I have a 2nd gen Moto E with Verizons monthly plan. My Verizon always shows 0 data use compared with my phone. The two attached images are taken about the same time, I know My Verizon can be a day or two behind but it never shows I've used data. I've asked Verizon but their answer is rather nebulus.
    Attached Thumbnails How much data am I really using?-verizondatausage.jpg   How much data am I really using?-screenshot_2015-11-04-14-24-21.png  
    11-15-2015 08:42 AM
  2. Golfdriver97's Avatar
    It does seem rather strange. I don't know myself, but I am asking around.
    11-15-2015 09:29 AM
  3. dpham00's Avatar
    Are you actually looking in the my Verizon app or just the widget? I think on first use you have to sign in.

    Also are you prepaid or post paid?
    11-15-2015 10:00 AM
  4. JasonPro's Avatar
    I signed my father up with Verizon Pre-paid service and I have seen the same on his "My Verizon" usage. His plan data used is always zero even though the usage break-down clearly shows usage. It is very annoying. I've told him just to use Android's built in meter for lack of a better option.
    11-16-2015 01:25 PM
  5. dpham00's Avatar
    When you log in online to your account, does it show the right amount?


    Also you can dial #data to get current data usage
    11-16-2015 09:16 PM
  6. Fred Talmadge's Avatar
    Logging in to My Verizon always shows 0 data use. #data shows the same. I am on a monthly pre-paid account.
    11-17-2015 12:55 PM
  7. Fred Talmadge's Avatar
    Went to the Verizon store and the guy there was able to pull up my data and it shows an amount that I have used. When I logged in again it showed zero. He didn't understand and called a tech who again didn't really know but had an answer that neither of us understood. Still it looks like the data shown in settings is the one to go by. I may test it out by using up all the data I have and see what happens. I can add more data if I really need it.
    11-24-2015 01:52 PM

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