05-06-2016 05:24 AM
tools
  1. Mr Me1's Avatar
    Mr Me1
    My Moto E will not transfer any apps to my SD card. Android 6.0 Marshmallow.
    In order to detect and transfer mp3 files from my pc I have configured my SD card to :
    "When connected, pull down SD icon in notification bar. There should be 3 options.
    Default is 'USB charging'. Pick 2nd option - 'MTP' and you should be able to transfer files".
    Am I right that in order to transfer apps to my SD card I should choose “Internal storage” option for the SD card ? I seem to remember that setting rendered my phone invisible when I connected via USB to my laptop. See attch. What am I missing here ?
    Attached Thumbnails SD Configuration ?-moto-transfer-error.png  
    05-05-2016 07:39 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Is the SD card set to be Portable Storage (i.e., the traditional removable SD card) or Adoptable Storage (i.e., incorporated into the phone's Internal Storage, and therefore not removable)?
    tube517 likes this.
    05-05-2016 02:46 PM
  3. Mr Me1's Avatar
    Mr Me1
    I have the setting that allows me to view phone & SD card on my laptop via USB. Portable I believe
    05-05-2016 05:46 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    I'm not sure if Adoptable Storage affects the ability to view things on your laptop. Can you show us a screenshot of your Settings>Storage​ menu?
    05-05-2016 06:14 PM
  5. Mr Me1's Avatar
    Mr Me1
    As requested/
    To be clear, with my "Portable" config I can view / transfer on my pc, just not move apps from internal to SD Card.
    Attached Thumbnails SD Configuration ?-screenshot_20160506-004908.png  
    05-05-2016 06:55 PM
  6. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    According to this Motorola support page, you can't move apps to SD if the card is set as Portable Storage: https://motorola-global-portal.custh...34/p/1449,9582

    Your initial post is throwing me off a bit--are you trying to move apps to the SD using Windows Explorer? That wouldn't work in the first place--moving apps to SD is something that can only be done in the Settings>Apps menu of the phone (if that function is supported).
    05-06-2016 12:23 AM
  7. Mr Me1's Avatar
    Mr Me1
    Issue solved, that you for your time in helping me. With the OTA upgrade to V 6.0, is it just Android or do some Motorola settings change also?
    05-06-2016 05:24 AM
« Why am I unable to turn off Haptic feedback on my Moto E? | Verizon Moto E: 2016-04-01 Android security patch level »

Similar Threads

  1. Why isn't the SD card in my Samsung Galaxy J5 not being recognized?
    By AC Question in forum Samsung Galaxy J Series
    Replies: 13
    Last Post: 01-08-2018, 10:50 AM
  2. SD card Encryption problem alternate password not working, what are my options?
    By AC Question in forum Samsung Galaxy S5
    Replies: 2
    Last Post: 05-13-2016, 12:16 PM
  3. SD card question.
    By eak1570 in forum HTC 10
    Replies: 3
    Last Post: 05-04-2016, 07:29 PM
  4. How to fix LG G4 marshmellow update messed up sd card
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 05-04-2016, 05:45 PM
  5. New Sd card isn't organized the same
    By onlymostlysavvy in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 05-04-2016, 11:19 AM
LINK TO POST COPIED TO CLIPBOARD