1. rongo31's Avatar
    I've been trying for a couple weeks to get my contacts into my moto e in usable form. I have the contacts from my old flip phone saved to a .csv file, uploaded to gmail, and synced on my moto e. All contacts show up in "people" but none in the phone directory (all contacts is greyed out). For example, "Amtrak" shows up under "A" but only displays as" NOTES Work Number 1: 18008727245" There is no phone icon and nothing usable from which to place a call. I've been all over the web looking for answers and have done live chats with Motorola, TracFone, etc... help, please!!!
    04-26-2015 06:18 PM
  2. Rukbat's Avatar
    Look at the csv file. Now export a csv file from Google Contacts. Compare them in a text editor (like Notepad).

    If there's a header (the first line has column titles), it should be the same in both.

    If there's no header, the order of the items - name, address, work phone, cellphone, etc., etc., has to be the same, with blanks for items not in that line (commas with nothing between them).

    A csv file is just a text file - it's the order in which things appear that matters.
    04-26-2015 08:07 PM
  3. rongo31's Avatar
    Thank you for the reply.
    Here's the header from the [old} verizon .csv:
    Prefix,First Name,Middle Name,Last Name,Suffix,Company Name,Company Department,Job Title,Business 1 Street Address,Business 1 City/Region,Business 1 State,Business 1 Zip Code,Business 1 Country,Business 2 Street Address,Business 2 City/Region,Business 2 State,Business 2 Zip Code,Business 2 Country,Business 3 Street Address,Business 3 City/Region,Business 3 State,Business 3 Zip Code,Business 3 Country,Home 1 Street Address,Home 1 City/Region,Home 1 State,Home 1 Zip Code,Home 1 Country,Home 2 Street Address,Home 2 City/Region,Home 2 State,Home 2 Zip Code,Home 2 Country,Personal 1 Street Address,Personal 1 City/Region,Personal 1 State,Personal 1 Zip Code,Personal 1 Country,Personal 2 Street Address,Personal 2 City/Region,Personal 2 State,Personal 2 Zip Code,Personal 2 Country,Personal 3 Street Address,Personal 3 City/Region,Personal 3 State,Personal 3 Zip Code,Personal 3 Country,Other Street Address,Other City/Region,Other State,Other Zip Code,Other Country,Assistant,Business Fax 1,Business Fax 2,Business Fax 3,Business Fax 4,Business Fax 5,Work Number 1,Work Number 2,Work Number 3,Work Number 4,Work Number 5,Callback,Car Phone,Company Main Phone,Home Fax,Home Number 1,Home Number 2,Home Number 3,Home Number 4,Home Number 5,Mobile Number 1,Mobile Number 2,Mobile Number 3,Mobile Number 4,Mobile Number 5,Other Fax,Other Number 1,Other Number 2,Other Number 3,Other Number 4,Other Number 5,Pager 1,Pager 2,Pager 3,Pager 4,Pager 5,Main Telephone,Radio,TTYDD,Telex,Videophone,Voiphone,Primary Fax,School,Anniversary,Assistant Name,Date of Birth,Children,Email Personal,Email Business,Email Other,Gender,Notes,Profession,Spouse,Groups / MobileGroups,Photo,Nickname,Relationship,Time Zone,Marital Status,Photo Type,IM AIM,IM Yahoo,IM MSN,IM Google,IM ICQ,IM Skype,IM Jabber,IM Other,Web Page Business 1,Web Page Business 2,Web Page Business 3,Web Page Personal,Web Page Other
    And here's the header from the google contacts .csv:
    Name,Given Name,Additional Name,Family Name,Yomi Name,Given Name Yomi,Additional Name Yomi,Family Name Yomi,Name Prefix,Name Suffix,Initials,Nickname,Short Name,Maiden Name,Birthday,Gender,Location,Billing Information,Directory Server,Mileage,Occupation,Hobby,Sensitivity,Priority,Subject,Notes,Group Membership

    Now what do I do with them?
    04-26-2015 10:28 PM

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