10-24-2015 03:39 PM
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  1. TV79's Avatar
    TV79
    Please help! We bought our daughter the Moto E 2nd generation and she somehow set a pattern code and doesn't know what she did. We have tried a million different patterns but the "Forgot Password" never appears. How can we access it?
    10-24-2015 12:38 AM
  2. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Hello!
    I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.
    10-24-2015 03:39 PM
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