During a call, the screen turns off when near my face however if the screen touches my face inputs still happen so it ends calls despite the screen being off. Is there a fix for this or is it a return the phone job? Thanks in advance.
Welcome to Android Central! When you make a call, hold your finger or hand over the proximity sensor (right near the front-facing camera) -- does the screen turn completely black, or can you see the screen faintly?
Does this also happen in Safe Mode? Using Safe Mode on the Moto E (4th Gen Plus)