1. YAYTech's Avatar
    I've got a brand new Moto E4 for Verizon Prepaid. I've bought and received an unlock code for it. I want to use it on my normal Verizon account. The instructions I see online for putting in the unlock code involve putting in a SIM for another carrier (ATT/T-Mobile,etc), and on boot-up it'll give the menu for the code. I put in my regular Verizon SIM, and it doesn't give that menu.

    How do I put in my unlock code? Am I going to have to borrow someone's non-Verizon SIM?
    01-25-2018 12:51 PM
  2. YAYTech's Avatar
    Nevermind, found it under Settings>Wireless & networks
    01-25-2018 12:57 PM
  3. YAYTech's Avatar
    Well crap, it said code accepted, but it's not working properly. Anytime I try to call someone, Verizon's automated system answers.
    01-25-2018 01:03 PM
  4. mobrules's Avatar
    Well crap, it said code accepted, but it's not working properly. Anytime I try to call someone, Verizon's automated system answers.
    Did you get this working? I finally got one.
    01-29-2018 02:12 PM
  5. YAYTech's Avatar
    Nope, I'm using it as a WiFi only phone with Google Hangout dialer + Google voice, and ordered my wife an unlocked one directly from Motorola
    01-29-2018 02:16 PM
  6. Ry's Avatar
    I think you need to use it on Verizon Prepaid before using it on Verizon Postpaid.

    I'm surprised your line didn't get hotlined.
    02-14-2018 12:58 AM
  7. Matthew Stegman's Avatar
    I bought prepaid moto e4 plus from verizon and was told in store I had to use it for so long before it can be used on postpaid. None of that is true.
    Few days went by and I called the 611 number and a lady got it working on my postpaid account immediately.
    04-16-2018 10:57 PM

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