1. Android Central Question's Avatar
    Whenever I'm recording a video, regardless of what app I use to record something, the audio is cutting out and it sounds like a bad phone connection.
    01-20-2019 11:05 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is it cutting out completely, or does it sound like it's getting muffled repeatedly? Are you certain you're not covering the mics when you're taking the video?
    01-20-2019 01:27 PM
  3. Firewolfsoldier's Avatar
    I've had a similar problem and I never realized it until I tried to record a video on Christmas. The mics are not covered or anything but they do sound they are being cut out from time to time or it sounds muffled.
    01-21-2019 07:45 PM
  4. B. Diddy's Avatar
    Does it happen in Safe Mode as well? Using Safe Mode on the moto e5
    01-21-2019 08:04 PM
  5. Firewolfsoldier's Avatar
    Yes, I just tested in Safe mode and Its the same results
    01-25-2019 05:06 PM
  6. B. Diddy's Avatar
    Is the phone still under warranty? That should be covered by the warranty, unless it was due to something like water damage.
    01-25-2019 08:29 PM
  7. Firewolfsoldier's Avatar
    It is, but where would I go to get the phone fix?
    01-27-2019 01:16 PM
  8. B. Diddy's Avatar
    01-27-2019 01:22 PM

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