1. benjamminh's Avatar
    I first read about this on the Moto moderated Edge+ forum. Some people are experiencing a green haze/blotchy screen issue. A software update was pushed last week but hasn't worked for my screen that developed after the update. Unless/until this issue is resolved, I would STAY AWAY from this phone which is really too bad. Hopefully a fix can happen. Otherwise the phone is toast.
    06-15-2020 06:56 AM
  2. benjamminh's Avatar
    Here's a shot of it. Moto Edge+ major screen issue, green and blotchy after update.-screenshot_20200615-082157.jpeg
    06-15-2020 07:23 AM
  3. benjamminh's Avatar
    It was hard to capture in a screenshot but it's very noticeable.
    06-15-2020 10:57 AM
  4. benjamminh's Avatar
    I should have phrased it as even after the update that was supposed to fix it. Moto Edge+ major screen issue, green and blotchy after update.-1886020680.jpeg
    06-15-2020 12:45 PM
  5. benjamminh's Avatar
    06-15-2020 02:46 PM
  6. bkdodger2's Avatar
    I should have phrased it as even after the update that was supposed to fix it. Click image for larger version. 

Name:	1886020680.jpeg 
Views:	11 
Size:	52.6 KB 
ID:	321575
    Wow that's not good ...sorry to see it
    06-15-2020 03:53 PM
  7. benjamminh's Avatar
    Shipped it back yesterday and supposed to get a replacement tomorrow. That's really good service. Hopefully this one will have no issues.
    bkdodger2 likes this.
    06-17-2020 01:33 PM
  8. jbeachy's Avatar
    I had a display problem that was similar but involved gray "smudges" and the screen developed a greenish cast. Verizon replaced it in two days without issue. Screen capture didn't show it so I took a pic with my wife's phone. Hmmm... not seeing the attachment icon...
    06-17-2020 10:18 PM
  9. benjamminh's Avatar
    I have a theory that the recent update was designed to lower the heat that may impact the screen. After the update my first phone didn't get as hot during charging and used less RAM and that's true for the second as well. I don't know if it might be improved efficiency or some type of throttling.
    06-20-2020 05:33 PM
  10. KeithLa's Avatar
    I have a theory that the recent update was designed to lower the heat that may impact the screen. After the update my first phone didn't get as hot during charging and used less RAM and that's true for the second as well. I don't know if it might be improved efficiency or some type of throttling.
    I also suspected that when I read some of the threads. Do you live in a hot weather area? (I noticed your desktop screenshots indicate 87 degrees F outside temp.) I haven't experienced these issues on my edge+ here in Seattle, but we haven't hit higher than upper 70s lately. I also rarely feel my edge+ running hot, before or after update.
    06-20-2020 05:41 PM
  11. benjamminh's Avatar
    It's mostly been inside where we keep the house cool for our dogs. Taking several photos or using video will raise the temperature like any phone. But I've particularly noticed in charging it's not going quite as high.
    06-20-2020 06:37 PM
  12. benjamminh's Avatar
    The plot thickens. I don't like the fact that it's happening years later. Hopefully Moto will at least extend the warranty to two years. https://www.forbes.com/sites/gordonk...-iphone-fault/
    06-24-2020 06:53 AM
  13. benjamminh's Avatar
    So far I've had a replacement phone running the software update for ten days with no issues.
    KeithLa and maxman1 like this.
    06-29-2020 02:29 PM

Similar Threads

  1. Call and Text to other devices not working properly.
    By Android Central Question in forum Samsung Galaxy Tab S6
    Replies: 8
    Last Post: 06-29-2020, 02:59 PM
  2. Are there any issues after update to One UI 2.1?
    By Fallout Peace Jang2 in forum Samsung Galaxy Note 9
    Replies: 15
    Last Post: 06-16-2020, 09:21 PM
  3. Why can't I update the software on my device?
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 06-15-2020, 11:24 PM
  4. Moto G6 no signal or data, cell radio off-right by the tower.
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-15-2020, 01:25 AM
  5. False google updates
    By mellandroid in forum Android 10
    Replies: 1
    Last Post: 06-15-2020, 12:42 AM
LINK TO POST COPIED TO CLIPBOARD