1. BobbyTC's Avatar
    I checked system update on my wife's Moto G and I get the following message: Oops! You need a data connection to check for updates. Go to settings> Wi-Fi to setup a connection.

    Any ideas? No sim in the phone yet. I can check Gmail and everything else (Playstore, Weather, etc.) Able to download apps. Would like to update to Kit Kat. Currently have 4.3.
    01-01-2014 12:40 PM
  2. still1's Avatar
    I checked system update on my wife's Moto G and I get the following message: Oops! You need a data connection to check for updates. Go to settings> Wi-Fi to setup a connection.

    Any ideas? No sim in the phone yet. I can check Gmail and everything else (Playstore, Weather, etc.) Able to download apps. Would like to update to Kit Kat. Currently have 4.3.
    thats weird.. I updated my Moto X without a sim..

    have you tried to insert a dummy sim for time being??
    01-01-2014 12:52 PM
  3. BobbyTC's Avatar
    thats weird.. I update my Mot X without a sim..

    have you tried to insert a dummy sim for time being??
    No I have not. Not sure what a dummy sim is.
    01-01-2014 01:02 PM
  4. still1's Avatar
    No I have not. Not sure what a dummy sim is.
    I mean some old sim which was inactivated or even a SIM from your current phone.


    I would use a sim from whatever phone you have on the Moto G..
    01-01-2014 01:05 PM
  5. BobbyTC's Avatar
    I mean some old sim which was inactivated or even a SIM from your current phone.


    I would use a sim from whatever phone you have on the Moto G..
    My wife's old phone has a regular size sim, the Moto G uses a micro sim.
    01-01-2014 01:08 PM
  6. Connervt's Avatar
    My son's Moto G updated to KitKat almost immediately after he connected to WiFi on Christmas morning. He didn't have a SIM in his phone before then.

    BoobyTC, are you in the US? Global or US model phone?
    01-01-2014 04:14 PM
  7. BobbyTC's Avatar
    My son's Moto G updated to KitKat almost immediately after he connected to WiFi on Christmas morning. He didn't have a SIM in his phone before then.

    BoobyTC, are you in the US? Global or US model phone?
    I'm in the Dominican Republic. Global Model is what I ordered from Amazon.
    01-01-2014 06:44 PM
  8. Connervt's Avatar
    That's why. Motorola is only pushing updates in the USA for now.
    BobbyTC likes this.
    01-02-2014 11:34 AM
  9. theRog05's Avatar
    Sorry, this is kind of way after the fact, but do you have USB Debugging turned on? Try turning it off and then update.
    02-25-2014 01:37 PM
  10. andeeh's Avatar
    Actually this happened to me too before updating to 4.4 (without a sim), I just restarted and checked again and it worked.
    02-26-2014 01:31 AM

Similar Threads

  1. Not able to connect to 4g LTE after Android 4.3 Update
    By jrinaldi26 in forum Verizon Galaxy S III
    Replies: 2
    Last Post: 01-04-2014, 11:49 AM
  2. Replies: 5
    Last Post: 01-01-2014, 11:48 PM
  3. Security Policy Update?
    By meyerweb in forum Samsung Galaxy S3
    Replies: 2
    Last Post: 01-01-2014, 05:15 PM
  4. Galaaxy S3 - Can't change lockscreen picture
    By seandude in forum Samsung Galaxy S3
    Replies: 0
    Last Post: 01-01-2014, 12:04 PM
  5. How can I make this work?
    By honu85 in forum Verizon Samsung Galaxy Note 3
    Replies: 3
    Last Post: 01-01-2014, 09:31 AM
LINK TO POST COPIED TO CLIPBOARD