02-07-2019 05:40 AM
38 12
  1. Cassidy Thor's Avatar
    you have to use the play store app on the phone.do not use through the internet
    05-05-2015 04:55 PM
  2. lubna karkaria's Avatar

    Your method really worked for my new Moto E.

    Thank you for your help.
    06-09-2015 12:29 PM
  3. psjoshi999's Avatar
    I had the same issue. I did a simple task and it started working.

    Go to Settings-> Apps -> All -> Settings -> Reset app preferences.

    It started working immediately after I did this.

    Try and see. All the best.

    It worked 4 me. I did cleared preferences.
    Setting..... App...all...::clear preference.


    I also uninstalled Google play store app
    06-18-2015 03:00 PM
  4. Rajashekar Reddy Pandiri's Avatar
    1.When U r downloading UPDATES of an app Don't use UPDATE ALL button in Playstore, instead go to that particular APP's page and click on UPDATE. It should work 5n.
    2.Go to Settings -> Appa -> "Your App" then click CLEAR CACHE and then try point 1.
    08-21-2015 03:22 PM
  5. BHARATH S N's Avatar
    am not able to download facebook from play store n my Moto G2..i am getting some error.. s there any problem wth play store. Unknown Error code during application installation : 504
    08-29-2015 07:34 AM
  6. Vasence's Avatar
    Go to Settinggs -> Apps -> All
    Then Google Pay store and clear cache and clear data.
    Also do the same for Google Services Framework
    Start Play store and try few times to reload it if you get some error message.
    This is working for me when I had same issue with Facebook.
    09-10-2015 05:05 AM
  7. Sasmita Sahoo's Avatar
    Mine in MOTO G 2nd gen set
    First time messenger for fb has no problem of installation , but on unstallation and again reinstallation, unable me to install any of the application in my mobile.

    I had tried with these suggestions -
    1. Go to settings->Apps->Google Play-> Uninstall Updates
    restarted my mobile and again tried to install an apps. It starts installation , but stops after 91% sometime 99%

    2. Go to settings->Apps->Apps-> All ->settings '....' (Reset all apps preferences)
    restarted my mobile and again tried to install an apps. It starts installation , but stops after 91% sometime 99%

    Please help me out someone.
    09-15-2015 10:39 AM
  8. KUMAR UJJWAL's Avatar
    That really helped. I think the new updates are having some issues.
    10-22-2015 02:27 AM
  9. Imtiyaz P's Avatar
    This worked for me

    go to Settings-> App ->Google Play store

    1) do forced stop.
    2) Clear Cache

    restart your phone.
    01-14-2016 02:41 AM
  10. Yesica1993's Avatar
    Your response is from 2014, but I was having the issue now and it looks like your solution may be fixing it.

    Thank you so much. It's a bit of an emergency situation!
    04-06-2016 11:19 AM
  11. kathrivnak's Avatar
    Thank you for this tip after trying unsuccessfully to get help from the playstore and my carrier for months now this tip finally did the trick and saved me from buying another phone which I really couldn't afford. You're the best!
    04-08-2016 08:16 AM
  12. Streuen Videos's Avatar
    Click here and watch the video How to fix downloading problem
    03-04-2017 04:50 AM
  13. Thomas Vijay's Avatar
    I had also faced this problem and find out this solution:

    go to Settings-> App ->Google Play store

    1) do forced stop.
    2) Clear Cache

    restart your phone

    go to play store and download app. Make sure you have a valid data plan or wifi.

    It might be fix your problem.
    Thank you it worked successfully.
    02-07-2019 05:40 AM
38 12

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