1. kwabesei's Avatar
    I just bought the moto g but when i slot in the sim the phone cant detect it

    I have tried different sim cards but i haven't been successful.

    Any solutoin to this
    04-17-2014 09:59 PM
  2. Nikhil Ramakrishnan's Avatar
    Do you have a micro SIM? If you have cut out a normal SIM, see that the card isn't damaged and the shape of the card is right. If you have a Micro SIM, try putting it in the second slot. If it can't recognize, contact Motorola and get your phone exchanged for a new one.
    If you don't want to, try contacting Motorola through the Moto Care App (Help) from your phone.
    04-18-2014 06:56 AM

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