1. splash112's Avatar
    Hello, my Moto G appears to be dead, I charged it up a couple days back before going to work and all was well until I wanted to make a call and it was dead with no response, the only thing showing a little hope is that when I plug the charger in the white led is constantly on, I've tried holding vol (-) and power button for 3 minutes with no response and also just holding the power button alone and nothing happens, any ideas?
    11-12-2014 05:33 PM
  2. NewDawnSoft's Avatar
    Try removing the battery for some seconds then put it back.
    11-12-2014 07:30 PM
  3. splash112's Avatar
    non removable battery
    11-13-2014 06:46 AM
  4. Javier P's Avatar
    Have you tried calling or messaging your phone from a different one? Maybe it's still on and there's a problem with the screen or the power button.

    If the 3 minutes reboot didn't work most likely you won't be able to go into recovery mode, but worth a try anyway. There are different actions you could try if you manage. Safe mode could be my first choice.
    11-13-2014 07:01 AM

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