1. yashjain284's Avatar
    I had bought Moto G Gen 1 at flipkart 6 months ago. Since last two months i have been facing SIM card issues in the device.
    The device randomly stops reading the SIM card, I have to switch it off and remove the sim card and insert it again and then reboot.
    Is this a firmware problem or an issue with Kitkat 4.4.4 ?
    12-02-2014 10:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I would first suspect either the SIM card or the SIM card slot. Can you get a replacement SIM card from your carrier? If the problem persists with a new SIM card, then you may want to contact Motorola about the issue.
    12-04-2014 12:31 AM
  3. Old Stoneface's Avatar
    I had bought Moto G Gen 1 at flipkart 6 months ago. Since last two months i have been facing SIM card issues in the device.
    The device randomly stops reading the SIM card, I have to switch it off and remove the sim card and insert it again and then reboot.
    Is this a firmware problem or an issue with Kitkat 4.4.4 ?
    Check out these threads. You may wish to sign up, there, and post to whichever of them is appropriate:

    Connection/SIM performance on 4.4.4

    Post KitKat upgrade BUGs (Loss of signal etc)

    India - signal/SIM issues?

    Tho, TBH, I've not seen a response from anybody at Motorola in the months I've been watching, and contributing, to the 1st two of those threads. So I'm not sure how much good it'll do.

    I even directly messaged one of the Motoloa people that had been participating in those threads. I received no response.

    Good luck.

    (P.S.: Twice my "G" experienced the "loss of cell signal" bug. I did a cache partition clear and factory reset after the second incident. Perhaps that did the trick, as it hasn't happened again, since. [Crossing fingers.])
    12-04-2014 07:23 AM

Similar Threads

  1. Nexus 5: My lock screen changed somehow
    By ChuckG73 in forum Google Nexus 5
    Replies: 11
    Last Post: 05-12-2018, 07:24 PM
  2. Does my Galaxy S5 Sport Need a Case
    By dstone8484 in forum Samsung Galaxy S5 Accessories
    Replies: 3
    Last Post: 07-07-2015, 08:44 AM
  3. (Nexus 4) Can't unlock phone, randomly
    By purepolygon in forum Android 5.0 Lollipop
    Replies: 4
    Last Post: 12-08-2014, 10:24 PM
  4. How do I fit the sim card on a Swees x538?
    By CHARLES CURRIE in forum General Help and How To
    Replies: 1
    Last Post: 12-03-2014, 04:37 PM
  5. Why can't I send text message on my new Galaxy S5?
    By mhgamer890 in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 12-03-2014, 08:42 AM
LINK TO POST COPIED TO CLIPBOARD