1. Dale1401's Avatar
    Hi. I got the new Moto G 4G as an upgrade to the Moto G.

    When I go to Google Now I can see the coloured bars just keep loading and loading and the cards aren't being refreshed at all.. I have already cleared the partition cache and the applications cache multiple times and this still happens.

    What do I do?
    01-22-2015 04:25 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you otherwise able to connect to the web with other apps? Do all of your Google apps work correctly, like Gmail or Google Calendar?
    01-23-2015 02:25 AM
  3. Dale1401's Avatar
    Other Web apps work fine. When I press more on the Google now page it stops the loading.

    Google now does display information but at times the coloured bar will show.
    01-24-2015 04:12 AM
  4. B. Diddy's Avatar
    Try going to Settings>Accounts​, remove your Google account, then add it back.
    01-24-2015 04:36 PM
  5. Dale1401's Avatar
    That hasn't fixed it. It still continues
    01-25-2015 03:24 AM
  6. B. Diddy's Avatar
    You said you cleared app caches, but also go to Settings>Apps>All, select Google​, and Clear Data as well.
    01-26-2015 02:25 AM
  7. Dale1401's Avatar
    Did that and just 5 minutes after it did it again. Never used to happen on my old Moto g. Don't know why it's happening now.

    Has anyone else had this problem before?
    01-27-2015 09:35 AM

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