1. junaidpsa's Avatar
    i use windows xp sp3,upgraded from sp2 to sp3.i have installed motorola device manager..PTP works sucesfully.but MTP not working.
    09-16-2014 07:36 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Sorry, I don't have a direct answer for you--but I would highly recommend that you upgrade Windows to at least Windows 7. XP is out of date, no longer supported by Microsoft, and a potentially large security risk for you.
    09-16-2014 12:06 PM
  3. Golfdriver97's Avatar
    Did the device manager update the drivers for the PC and your phone?
    09-16-2014 12:09 PM
  4. someguy01234's Avatar
    Give this a try maybe: Download Media Transfer Protocol Porting Kit from Official Microsoft Download Center

    I'm not too sure it's what you need though. Maybe try Windows Update and see if it can find a driver.
    B. Diddy likes this.
    09-17-2014 12:07 PM

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