03-11-2015 09:28 PM
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  1. smchambers56's Avatar
    It is in the "android l update only fr usa??" thread....
    B. Diddy likes this.
    11-21-2014 11:47 AM
  2. illuminerdi's Avatar
    2014 Unlocked Pure edition here - had it for about a week, still no update for me despite reports from places like Ars that indicate the update should be available for everyone with unlocked/pure ed.

    What gives? I keep furiously checking for updates every few hours and nothing...I've even tried connecting to my computer and using the Motorola Device Manager but it too says there are no updates.

    Anyone else run into this? So frustrated - really want to jump to 5.0...
    11-25-2014 11:09 AM
  3. AO12834's Avatar
    Same case here
    11-25-2014 03:26 PM
  4. hisense's Avatar
    You are not alone. Nothing is wrong. Same issue for me on my Moto 2013 with the 444 update. Lots of folks got it, I did not. Thought something was broken and after a week or two of waiting boom it just showed up one day. So it will arrive but no good way to predict in my opinion.
    11-25-2014 06:17 PM
  5. hisense's Avatar
    Is it WiFi, cell signal, or both that is required to get and install an update?

    For example, if I have a new unlocked phone direct from Motorola with no carrier SIM card installed yet (just until I have time to activate), could a software update still be possible since it is connected to WiFi?
    11-26-2014 10:53 AM
  6. SpookDroid's Avatar
    Hi there. OTA updates are transmitted in all sorts of ways, depending on the carrier and manufacturer.

    If your phone comes from a manufacturer, it can usually be downloaded via WiFi or mobile data. Carriers might limit their updates to their own networks, but usually they do allow using WiFi as long as you have an active SIM with said carrier.

    However, sometimes due to size, security or stability issues, some updates are limited to WiFi or to a tethered connection if available (for instance, some Samsung updates require you to download the update to your computer using Kies and then installing it via USB).

    In your case, you should be able to download the update since your phone is factory-unlocked and not carrier branded.
    11-26-2014 11:02 AM
  7. tbgjlb's Avatar
    Is there any news of what the release schedule is for the moto g 2014 in the UK .
    11-28-2014 01:29 PM
  8. Dubois34's Avatar
    Just wondering if anyone in the US has gotten the OTA update on their 2nd gen Moto G? I am still waiting and I am thinking possibly the update got pulled for our phone. Any one have any insight into this. Motorola announced a couple of weeks ago or more that the Moto G was getting the update.
    11-30-2014 12:57 PM
  9. smchambers56's Avatar
    I got it the day it became available. I was not part of the soak test. Are you getting the message that your device software is up to date? Or are you getting another message. Have you tried downloading the moto update tool on your pc?
    11-30-2014 01:10 PM
  10. Kolten Nay's Avatar
    I got it the day it became available. I was not part of the soak test. Are you getting the message that your device software is up to date? Or are you getting another message. Have you tried downloading the moto update tool on your pc?
    What's the moto update tool?

    Posted via the Android Central App
    11-30-2014 06:27 PM
  11. smchambers56's Avatar
    What's the moto update tool?

    Posted via the Android Central App
    https://motorola-global-portal.custh...ail/a_id/87731
    11-30-2014 06:56 PM
  12. Kolten Nay's Avatar
    Didn't work sadly

    Posted via the Android Central App
    manishkr28 likes this.
    11-30-2014 10:26 PM
  13. smchambers56's Avatar
    Sorry
    12-01-2014 08:54 AM
  14. Dubois34's Avatar
    Yes, I am getting my device is up to date message, and using the Motorola device manager is no different. Oh well, I guess I will have to forget about it for awhile. I thought Motorola was rolling the update out for all 2nd gen Moto G's that were unlocked in the US.
    12-01-2014 10:27 AM
  15. steve0617's Avatar
    Same for me. Bought the phone at the local BB about 2 weeks ago, which was after the Lollipop was announced by Moto. Never received the OTA and the Moto Device Manager software says it's up to date.
    12-02-2014 12:57 PM
  16. helspawn's Avatar
    Hey..

    Has anyone recd the ota for moto g 2 in india?

    Posted via the Android Central App
    12-03-2014 03:49 AM
  17. Kolten Nay's Avatar
    Same for me. Bought the phone at the local BB about 2 weeks ago, which was after the Lollipop was announced by Moto. Never received the OTA and the Moto Device Manager software says it's up to date.
    They are working the fix to the memory management bug into the L update, likely delaying it

    Posted via the Android Central App
    12-03-2014 12:27 PM
  18. Alan Watson1's Avatar
    Make sure that you have downloaded all updates from the playstore. I believe one of the updates is for the motorola update app that allows it to update to 5.0
    12-03-2014 06:05 PM
  19. steve0617's Avatar
    Make sure that you have downloaded all updates from the playstore. I believe one of the updates is for the motorola update app that allows it to update to 5.0
    That update that was posted on the front page of a few sites was for the 2013 model, not ours. Still a good idea to make sure everything in the Play Store is updated, but that 'Motorola Update Services' doesn't affect our 2014 phones.
    12-04-2014 12:19 PM
  20. AQPerry's Avatar
    I just received a system update to 5.0 Lollipop bringing the version to 22.21.16, don't know what it did yet but hopefully it fixes some of the bugs I've noticed since moving up to lollipop.

    Posted via Android Central App
    12-06-2014 01:45 PM
  21. smchambers56's Avatar
    Still at 22.11.6 what kind of issues were you having?

    Posted via the Android Central App
    12-06-2014 03:33 PM
  22. AQPerry's Avatar
    My biggest were the memory management issue where apps would crash and then an issue with Bluetooth car audio sounding sped up/warped until id reboot the phone. So far it seems snappier and no redraws/crashes having multiple apps open, more responsive than the first ota 5.0 update but i haven't really pushed my phone much today and ha ent been on Bluetooth to see if that issue is gone.

    Posted via Android Central App
    12-06-2014 06:14 PM
  23. dannycode8's Avatar
    Is there a OTA update file to download so that i can manually update the phone.??!

    Posted via the Android Central App
    AO12834 likes this.
    12-06-2014 11:35 PM
  24. Godzilla007's Avatar
    hey everybody,

    i read a release note from Motorola saying that the 5.0 update is rolling out. and also a news came out on android central that the update started to roll out to users in India.

    why i'm not getting the update. i tried from the phone and even through MDM (Motorola Device Manager), nothing at all.

    could the reason be the DUAL SIM model still didn't get the update, did anyone who uses the Dual SIM get the 5.0 update ??
    12-07-2014 02:19 AM
  25. srkmagnus's Avatar
    Updates are rolled out in phases. I'd give it a few more days. Periodically check for software updates to see if anything is available.
    12-07-2014 03:30 AM
232 12345 ...

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