1. AzharB17's Avatar
    Hi guys I am on the verge of buying the new Moto G, but I am very fussy and did quite a lot of research into this phone. I always thought it was brilliant until I came across the RAM issue-where numerous people report apps that are force closing etc. when multitasking. A recent claim says that the latest Lollipop update has fixed it, so can anyone proof this? I really like this phone, but I also want to make the best decision.
    12-07-2014 12:43 PM
  2. hisense's Avatar
    Definitely wait! The RAM issue is very serious. And most reviews don't talk about it. Why because folks tended to give a view quite early and the issue takes time to grow...about a week of use.

    The phone itself is superb and highly recommend if the RAM problem is fixed. If not its a waste. But wait for many many users confirming not just a few.

    Read these user comments for more info.

    https://forums.motorola.com/posts/6168839e0e?page=17


    https://plus.google.com/102055092337...ts/ecMsi5uNxkf
    KoukiFC3S, rubab and AzharB17 like this.
    12-07-2014 06:13 PM
  3. AzharB17's Avatar
    I am without a phone so I need to urgently make a purchase, and I've read your page and links, so what do you think? Is it fixed? Is it advisable to buy it?
    12-08-2014 03:15 AM
  4. hisense's Avatar
    I am without a phone so I need to urgently make a purchase, and I've read your page and links, so what do you think? Is it fixed? Is it advisable to buy it?
    There is no confirmation it is fixed for certain. Plus, there is a lot of misinformation out there right now. Also no clarity on when the fix would come out to all phones.

    No doubt the phone is very good overall and well worth the price. However, not being able to switch between apps or suddenly finding you can't listen to music and browse the net at the same time and seeing the phone suddenly slow down or get laggy at times.....for no reason is frustrating.

    If it were me, I would wait or buy something else. Think of it this way buying it now is a gamble...it could go either way.
    AzharB17 likes this.
    12-08-2014 07:40 AM
  5. hisense's Avatar
    OK despite my view, after 48 hours testing taXcity on my links is saying the Lollipop plus the later Lollipop update on top of it fixed the issue. Take it as you see fit.... Just letting you know.
    AzharB17 likes this.
    12-08-2014 08:25 AM
  6. AQPerry's Avatar
    On my part I can confirm that the new Lollipop update has fixed the memory management and Bluetooth issues for me, I can run multiple apps with no problems, tested it out for hours on end yesterday with Google play Music Playing music with Google maps providing navigation while driving around and getting in and out the care the assist app handled everything like it should turning the music on and off. Was also able to pull up several apps including Google music, Chrome browser with multiple tabs, Google +, Facebook, CNN, the Camera app, ETC, with no home screen redraws or apps crashing and no sped up Bluetooth audio everything seems like it should and has made the phone way more stable than the original lollipop update. Looking at running Apps in setting I see the memory is handling all of this like a champ, also for good measure ambient lighting is also working . Thanks Motorola for listening and responding so quickly to everyone's issues!!!
    hisense, bsaelim and jayste4 like this.
    12-08-2014 08:52 AM
  7. Anubhav Das's Avatar
    very pleased to hear about this
    that the memory management is fixed
    AQ perry I wanted to ask if you open 2 games at once does the one game restarts
    12-08-2014 11:15 AM
  8. AQPerry's Avatar
    very pleased to hear about this
    that the memory management is fixed
    AQ perry I wanted to ask if you open 2 games at once does the one game restarts
    I don't really play games on the Moto G 2014 as I use it work work purposes and general applications, I have a Note 3 which I use for my more intense stuff. The testing that I did seems to have removed all of the common issues I as well as others were having such as Playing Google Play Music which using Chrome or Google Maps for navigation while having a few other apps running in the background like email syncand GMail, I haven't seen any issues with any of that since the new update where before I could barely run one app without hitting the home button and have redraws.
    12-08-2014 11:58 AM
  9. Anubhav Das's Avatar
    Thanks for your answer AQ Perry
    is here somebody that could answer my question
    12-08-2014 07:18 PM
  10. Anubhav Das's Avatar
    AQ perry could you post your process stats of moto g 2014
    12-10-2014 07:56 AM
  11. AQPerry's Avatar
    sure I could do that, with what settings for duration and stats type?
    12-10-2014 09:54 AM
  12. Anubhav Das's Avatar
    Duration 1day
    Stats type background and foreground
    12-10-2014 06:45 PM
  13. hisense's Avatar
    On my part I can confirm that the new Lollipop update has fixed the memory management and Bluetooth issues for me, I can run multiple apps with no problems, tested it out for hours on end yesterday with Google play Music Playing music with Google maps providing navigation while driving around and getting in and out the care the assist app handled everything like it should turning the music on and off. Was also able to pull up several apps including Google music, Chrome browser with multiple tabs, Google +, Facebook, CNN, the Camera app, ETC, with no home screen redraws or apps crashing and no sped up Bluetooth audio everything seems like it should and has made the phone way more stable than the original lollipop update. Looking at running Apps in setting I see the memory is handling all of this like a champ, also for good measure ambient lighting is also working . Thanks Motorola for listening and responding so quickly to everyone's issues!!!
    Its been a few days now. Is the issue still fixed?
    12-13-2014 09:51 PM
  14. AQPerry's Avatar
    Its been a few days now. Is the issue still fixed?
    Yep, still no issues, the phone is running as good as it can with its specs and is handling everything I throw at it with no problem !
    12-17-2014 09:32 AM
  15. hisense's Avatar
    Yep, still no issues, the phone is running as good as it can with its specs and is handling everything I throw at it with no problem !
    Thanks for following up. Sounds like they fixed it. Now I just have to wait for the updates to my XT1064. I trust your word .
    AQPerry likes this.
    12-17-2014 12:27 PM
  16. Coleman Robertson's Avatar
    I am running 4.4.4 on my Moto G 2014 and this is day 2 of using it and no RAM issues or apps closing and I am a very heavy user!

    Posted via the Android Central App on note 3, moto g, moto 360, s4, s3, HTC, vivid
    12-18-2014 10:39 AM
  17. Kolten Nay's Avatar
    The problem is that I haven't received the lollipop update yet so I have no idea. Patience is a virtue lol

    Posted via the Android Central App
    12-18-2014 01:06 PM
  18. Satej Nair's Avatar
    I have the problem, suddenly music player stops when browsing or when doing multi tasking. Can anyone help for Android 4.4. Still I haven't got lollipop update so wanted help with KitKat.

    Posted via the Android Central App
    12-20-2014 07:33 AM
  19. Kolten Nay's Avatar
    I have the problem, suddenly music player stops when browsing or when doing multi tasking. Can anyone help for Android 4.4. Still I haven't got lollipop update so wanted help with KitKat.

    Posted via the Android Central App
    Unfortunately there's not a fix for us people stuck on kit kat..

    Posted via the Android Central App
    12-21-2014 12:30 AM
  20. eagors93's Avatar
    Hello, I'm also interested in buying this phone, though the app-killing issue is bugging me as well.
    Is there anyone else that can confirm that Lollipop fixes the issue with multitasking on Moto G 2nd Gen? Any reply would be appreciated!!!
    01-15-2015 07:17 PM
  21. thisisjason's Avatar
    Hello, I'm also interested in buying this phone, though the app-killing issue is bugging me as well.
    Is there anyone else that can confirm that Lollipop fixes the issue with multitasking on Moto G 2nd Gen? Any reply would be appreciated!!!
    It seems to be fixed on 5.0.2. It used to be that I had a hard time navigating with Google Maps in the car while still playing music at the same times, it would close one unless you opened and used them in a certain order or one would close when something like a text popped up or even at random times (especially on 4.4 and 5.0) or they would both run but music would be choppy (on 5.0.1), but I haven't encountered either issue since the last update (5.0.2).
    eagors93 likes this.
    01-17-2015 11:32 AM
  22. eagors93's Avatar
    Sounds good! Thank you.

    Too bad the Lollipop update is still not available in my country. Hope it won't take too long from now.

    Any one else can provide some feedback on whether this issue got fixed for them?
    01-17-2015 03:28 PM

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