1. Mark Lake's Avatar
    When my Moto G (2014) dual sim rings for an incoming call, the display stays off and black, there is nothing.
    To try to answer the call, I first push the "power" or the "volume" button. That lights up the locked screen and silences the ring. Most of the calls I lose at this point.
    Assuming I don't lose the call, now the incoming calls shows up in the drop down list as "Dialer contents hidden."
    I double tap on the "Dialer contents Hidden."
    Then I must unlock the phone using my pin swipe pattern.
    Finally, the incoming call screen shows up where I see the call and can choose to answer or decline the call.

    How do I change my settings so the display lights when the phone rings, I can see who is calling, and answer the phone when it rings? This process is ridiculous, the process loses most of the calls before I can answer.

    Thank you!
    03-25-2015 01:42 PM
  2. Mark Lake's Avatar
    Resetting my phone solved the problem!
    03-25-2015 05:55 PM

Similar Threads

  1. Replies: 5
    Last Post: 04-15-2015, 02:28 PM
  2. How to use Kies to sync?
    By AC Question in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 04-02-2015, 02:45 PM
  3. Screen keeps resetting autobright since lollipop update
    By grmrsan in forum Samsung Galaxy Note 4
    Replies: 2
    Last Post: 03-28-2015, 01:33 AM
  4. Lock Screen Wallpaper
    By jdfry15 in forum Google Nexus 6
    Replies: 1
    Last Post: 03-25-2015, 01:49 PM
  5. How do I transfer photos from my Asus tablet to the sim card?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 03-25-2015, 01:36 PM