1. Alan Morrison Fell's Avatar
    So, I've been using SYNC to Pair the phone to the car and have been streaming music and phone calls. Just out of the blue now, it connects and plays music, but it doesn't connect to "Phone Calls" anymore. As a matter of fact, if I go into Android's bluetooth panel I can see its toggling constantly between "Phone and Music" and "Music Only" constantly and SYNC keeps saying (which is really annoying "Phone Disconnected"). I tried doing a Master Reset of SYNC to eliminate everything and start again, and it erased EVERYTHING except for the XT1040 device. If I try to eliminate it manually it doesn't do anything. I'm going crazy by now because even If I turn my phone off SYNC keeps repeating "Phone disconnected". WTF is going on lol. Any advice?
    05-21-2015 06:04 PM
  2. Rukbat's Avatar
    Try a Ford dealership service department. See if they can do the equivalent of a factory reset on the Ford. (IOW, return it to the state it was in originally.) They may also have service update that it needs.
    05-21-2015 06:30 PM

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