1. manucol's Avatar
    A few months back i received notification that the photo software would no longer work and was forced to upgrade. In the process i lost my photos. any ideas ?
    08-14-2015 11:36 AM
  2. Javier P's Avatar
    Hello Manucol, welcome to the forums! Upgrading your gallery app shouldn't delete any of your media files. Have you already tried using a third party gallery app from the Play Store? QuickPic is one of the most popular. Also, have you used a file explorer to check if those photos are still in your storage?
    08-16-2015 05:28 PM

Similar Threads

  1. phone locked due to security 360 app enabled. how to unlock
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-14-2015, 11:29 AM
  2. How can I "unhide" photos on my Samsung Galaxy Tab3?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-14-2015, 11:06 AM
  3. Why am I unable to find files when I connect my phone to my pc via usb?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 08-14-2015, 10:53 AM
  4. Replies: 0
    Last Post: 08-14-2015, 10:52 AM
  5. How do I see active downloads?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 08-14-2015, 10:31 AM
LINK TO POST COPIED TO CLIPBOARD