1. DannyHeard's Avatar
    My phone just turned itself off and is now stuck on the the boot screen with the blue Motorola logo. I have wiped cache partition and done factory reset and both have done nothing. Thanks in advance for any help

    Posted via the Android Central App
    01-10-2016 03:02 AM
  2. roundwound5's Avatar
    Are you able to hard boot into recovery mode?

    Press and hold the Volume Down and Up buttons simultaneously then press the Lock/Power button for a few seconds. This should restart your Moto G to a black screen with a boot menu.
    You can then select boot options using the volume down button and press the Volume Up button to choose your selection.
    If your device can reach this point I recommend trying the Normal Powerup option first to see if things go back to normal.
    01-12-2016 12:53 PM

Similar Threads

  1. Blank pages and home screen
    By AmyC76 in forum Ask a Question
    Replies: 4
    Last Post: 01-13-2016, 04:56 PM
  2. Samsung Gear S2 Help
    By Wesley Pierce in forum Android Wear
    Replies: 1
    Last Post: 01-10-2016, 03:28 PM
  3. My phone has a malvare help
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 01-10-2016, 02:48 AM
  4. Turning screen on automatically when picking up phone
    By jimbo1mcm in forum Motorola Droid Turbo 2
    Replies: 0
    Last Post: 01-10-2016, 01:58 AM
  5. Hipstreet Titan tablet stuck
    By misspaperwait in forum General Help and How To
    Replies: 0
    Last Post: 01-10-2016, 01:39 AM
LINK TO POST COPIED TO CLIPBOARD