1. ejromy's Avatar
    "MY MOTO G2 SWITCHED OFF WHILE UPDATING LOLIPOP TO MASHMELLOW. IT WONT POWER UP!!! WHAT WILL DO??<br/>A SERVIES CENTRE TOLD ME THE BOOT DIED SO THEY CANT FIX IT, AND THEY TOLD ME TO CHANGE THE MOTHERBORD!! WHAT WILL DO???"
    06-08-2016 05:06 AM
  2. H3aTeRzz's Avatar
    How were you updating, through OTA or side load.....or other methods?

    If you were updating and if failed, it should be covered under warranty.
    06-08-2016 09:35 AM
  3. Rukbat's Avatar
    It's a liability issue - they have to fix what they broke.

    (The system boot really doesn't matter, it has to go into download mode. If necessary they'll have to do a JTAG reflash of the entire OS. They'll have to - it's their liability unless you got a notice to make sure that you had at least 50% battery and were given the choice of not updating [which they don't do - after a fixed number of requests, they just force an update to the phone, whether it has enough battery or not, causing a lot of dead phones].)
    06-10-2016 03:38 PM

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