[jonathonpf]

I was using my phone last night and it randomly turned off and I turned it back on and now a lot of functions do not work.
-lockscreen disabled
-no notifications show up
-home button
-the second pull down screen in the notification bar at the top
I'm not sure if any other settings don't work. Also, I had to change some settings because it went back to some stock settings. I'm not really sure what to do. I'm using marshmallow.

[Tanya De la Morena]

Hello and Welcome to Android Central! Which device do you have? Please join the site to answer back

[B. Diddy]

Welcome to Android Central! Try wiping the cache partition: https://motorola-mobility-en-hk.cust...p/30,6720,9151

[jonathonpf]

I tried that and nothing happened.

[jonathonpf]

I have a Moto G 2014.

[Javier P]

Welcome to the forums! Have you recently updated to Marshmallow? It sounds very similar to a problem that affected a few different devices after the update. Take a look at this thread and see if those solutions work for you.

http://forums.androidcentral.com/sho...d.php?t=673227

[jonathonpf]

I updated to Marshmallow a few months ago, it was working fine until last night when my phone randomly crashed.

[B. Diddy]

I tried that and nothing happened.

Sorry--do you mean that you wiped the cache partition and it didn't help, or that you couldn't even get to the Recovery Menu?

[duckson]

Hi, i am also having this exact issue with my sons Moto G 4G 2nd gen. Its been fine on marshmallow for a few months and not this has occurred out of the blue. However the solution from the link above fixed it, thanks!

[Javier P]

Hi, i am also having this exact issue with my sons Moto G 4G 2nd gen. Its been fine on marshmallow for a few months and not this has occurred out of the blue. However the solution from the link above fixed it, thanks!

Glad it helped and thanks for your feedback!