09-26-2015 12:06 PM
86 ... 234
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  1. lightyear420's Avatar
    I ordered my white 16gb yesterday, 9/5 and got an estimated delivery for 9/16. About 3-4 hours later I got an email my order was accepted and assembly would begin. With an 11 day wait, it looks like they're rectifying the part shortage by delaying delivery by a couple extra days.
    09-06-2015 06:31 PM
  2. Infinity's Avatar
    Placed my order today for a 16gb. I think their inventory system is messed up though, as it says:

    Attachment 192099
    Haven't received yet, and order status is still at order approved. Not looking good.
    09-07-2015 03:03 PM
  3. kenbuzz's Avatar
    I ordered my 16GB/2GB G3 via MotoMaker on Thursday 8/25.
    Got shipping notice on Friday 9/4 (10 days later - that's okay, I expected the 16GB to have a build delay due to demand)
    Arrived in Memphis on Sunday 9/6. Then the fun began:
    --- 9/6 8:31pm Clearance delay - Import ("Part number not provided in customer's database")
    --- 9/7 4:01pm International shipment release - Import
    --- 9/8 (today) 12:26am International shipment release - Import

    Uncertain whether I should just sit back and wait, or get engaged with Moto or FedEx to see if I can "help" move things along. They're promising a Friday delivery (9/11), which is a week later than the original delivery date when I ordered.
    09-08-2015 02:43 PM
  4. lightyear420's Avatar
    Haven't received yet, and order status is still at order approved. Not looking good.
    You should call. My white 16gb was updated to 'building' in a few hours, on a Saturday afternoon, which means it was the middle of the night in China, and it was still sent to assembly. It hasn't budged since, but it sure made it there fast!! I assume they are back ordered still, and are trying to play catch up with device assembly still
    09-08-2015 03:29 PM
  5. hisense's Avatar
    I had the exact same sequence of events. Seems like its the standard delivery flow. It basically takes 10-12 days after you place the order. For the 16gb version that is.

    Posted via the Android Central App
    lightyear420 likes this.
    09-08-2015 09:52 PM
  6. lightyear420's Avatar
    My phone shipped during the night....I think Doc Brown is delivering it in the Delorean, though, judging by the tracking number
    Attached Thumbnails Moto G (3rd gen): When did you order and when did/will you receive?-screenshot_2015-09-09-07-55-00.png  
    09-09-2015 07:02 AM
  7. acejavelin's Avatar
    Ordered via MotoMaker on Friday, August 28th at 11:55pm... 16GB version, blue with dark chrome accents

    Aug 28 - Ordered
    Aug 29 - "We are assembling your order"
    Sept 1 - No email, but showing "Order complete" in status
    Sept 3 - No email, but order status changed to "Device being built"
    Sept 4 - Email order was shipped
    Sept 9 - Phone arrived

    Tracking details in case anyone is interested:


    Date/Time Activity Location
    9/09/2015 - Wednesday
    10:43 am Delivered BISMARCK, ND
    10:41 am At local FedEx facility GRAND FORKS, ND
    Package not due for delivery
    10:05 am On FedEx vehicle for delivery BISMARCK, ND
    10:03 am At local FedEx facility BISMARCK, ND
    4:06 am At destination sort facility GRAND FORKS, ND
    9/08/2015 - Tuesday
    10:27 pm In transit MINNEAPOLIS, MN
    4:03 pm Departed FedEx location MEMPHIS, TN
    12:26 am International shipment release - Import MEMPHIS, TN
    9/07/2015 - Monday
    4:01 pm International shipment release - Import MEMPHIS, TN
    9/06/2015 - Sunday
    8:31 pm Clearance delay - Import MEMPHIS, TN
    8:47 am In transit MEMPHIS, TN
    Package available for clearance
    1:26 am Arrived at FedEx location MEMPHIS, TN
    9/05/2015 - Saturday
    7:38 pm Departed FedEx location ANCHORAGE, AK
    5:54 pm Arrived at FedEx location ANCHORAGE, AK
    8:27 am In transit LANTAU ISLAND HK
    4:16 am In transit LANTAU ISLAND HK
    9/04/2015 - Friday
    11:52 pm Left FedEx origin facility SHENZHEN CN
    8:40 pm Picked up SHENZHEN CN
    7:00 am Shipment information sent to FedEx
    09-09-2015 06:31 PM
  8. larrytxeast's Avatar
    I ordered mine Sept 9th, a Wednesday, it shipped by Monday (I believe) and arrived by that Thursday, 8 days after order. Originally, it had suggested it would be 3 weeks.
    mrsmumbles likes this.
    09-20-2015 01:55 AM
  9. sulla1965's Avatar
    Ordered on 9/18 says expected delivery date is 9/25, but order status still says we're building it, so I doubt I'll be getting Friday 9/25
    09-23-2015 10:41 PM
  10. Infinity's Avatar
    Haven't received yet, and order status is still at order approved. Not looking good.
    Over a month and the device still hasn't started being built. Clearly they have issues with their ordering system as I think my order simply got "lost". I sent them an email today telling them to cancel the order as at this point I don't want the phone anymore.

    Moto G (3rd gen): When did you order and when did/will you receive?-capture.jpg
    09-25-2015 02:49 PM
  11. sulla1965's Avatar
    Ordered on 9/18 says expected delivery date is 9/25, but order status still says we're building it, so I doubt I'll be getting Friday 9/25
    Still no update from Motorola. 9/25 come and gone and not even a tracking # yet???
    09-26-2015 12:06 PM
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