1. TeeJayDJ's Avatar
    After speaking to Level 2 & Level 3 Support, I am still unable to Unlock Bootloader through Motorola's site. I am getting a message " Your device does not qualify for Bootloader Unlocking" so Motorola checked my IMEI and it does indeed qualify for Bootloader Unlocking so now I have to wait for Motorola Support to contact me with a resolution.

    Had this happen to anyone? If so, how long?

    Thanks in advance,

    Posted via the Android Central App
    08-09-2015 02:49 PM
  2. Rukbat's Avatar
    That particular problem never happened to me, but my trick is to keep calling and asking for supervisors until I get one who agrees with me. In your case that would be "give me a series of things to do to unlock the bootloader or ship me a phone with an unlocked bootloader and a return label" - today, while I'm on the phone with you. (Sometimes you have to get the supervisor's supervisor.)
    08-09-2015 05:45 PM

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