1. GreatCanadian's Avatar
    Hi all,
    I am quite confused and somewhat concerned about the issue of Band 12. Does the Canadian version of the Moto G have band 12 or not. My reason for this concern is that I am traveling to Florida (from Canada) for Christmas, and after some reading I have concerns about whether or not my phone will work. I subscribe to Roam Mobility which uses T-mobile when in the U.S. The Motorola website indicates that the U.S. version of the Moto G 2015 DOES NOT use band 12, while the Canadian version DOES. I initially thought this was a good thing. But after some digging it appears that because I have band 12, but do not have VoLTE, I may not be able to make calls on the Moto G3. From what I am reading if band 12 is in use, it will not drop back to 2g/3g for phone calls. The calls won't work on T-mobile band 12 because it is used for Voice Over LTE (VoLTE) which the Moto G3 does not have. Can anyone confirm one way or the other if the Moto G3 Canadian version does or doesn't have band 12, and will the Moto G3 work on T-Mobile in the U.S. Thanks for any help you can offer. Gotta get this figured out!!

    GC
    11-19-2015 07:15 AM
  2. GreatCanadian's Avatar
    Just gonna give this thread ONE single bump in the hopes that someone knows the answer. Thanks all!

    GC
    11-24-2015 01:09 PM
  3. Lantesh's Avatar
    When in the United States on T-Mobile Type *#*#4636#*#* in to your dialer. Click on phone information, and scroll down a bit. There is a pull down menu where you can change the preferred network. Change it from LTE/GSM Auto to WCDMA Preferred. This will manually drop you down to 3G, and will stick until you reboot the phone, or manually change it back.

    Posted via the Android Central App
    11-26-2015 11:01 PM
  4. DamienP's Avatar
    Hi all,
    I am quite confused and somewhat concerned about the issue of Band 12. Does the Canadian version of the Moto G have band 12 or not. My reason for this concern is that I am traveling to Florida (from Canada) for Christmas, and after some reading I have concerns about whether or not my phone will work. I subscribe to Roam Mobility which uses T-mobile when in the U.S. The Motorola website indicates that the U.S. version of the Moto G 2015 DOES NOT use band 12, while the Canadian version DOES. I initially thought this was a good thing. But after some digging it appears that because I have band 12, but do not have VoLTE, I may not be able to make calls on the Moto G3. From what I am reading if band 12 is in use, it will not drop back to 2g/3g for phone calls. The calls won't work on T-mobile band 12 because it is used for Voice Over LTE (VoLTE) which the Moto G3 does not have. Can anyone confirm one way or the other if the Moto G3 Canadian version does or doesn't have band 12, and will the Moto G3 work on T-Mobile in the U.S. Thanks for any help you can offer. Gotta get this figured out!!

    GC
    I use metropcs, which is on the t-mobile network.
    When I was looking at getting the nexus and the motox pure I found out some things about band 12.

    Motorola has not registered for use of band 12 on the t-mobile network. The phones have the radios needed inside and everything could work if Motorola decides to play ball with t-mobile on this issue.

    So you would not have WiFi calling. It also helps when making calls indoors and or near the edges of the coverage area.

    Posted via the Android Central App
    11-28-2015 03:51 PM
  5. GreatCanadian's Avatar
    Thanks for the replies guys. @DamienP, does your current phone have band 12 certified by T-Mobile? . Thanks.

    GC
    11-29-2015 06:53 AM
  6. GreatCanadian's Avatar
    UPDATE: Just in case anyone is interested, I was in the Orlando area for 2 weeks over Christmas and my Canadian version of the Moto G 3rd gen worked fine on T-Mobile (Roam Mobility). I had LTE connection most of the time. Never had any calling issues whatsoever. Was on Skype with family back home while riding a roller coaster! So if anyone has any concerns about the Canadian Moto G 3rd Gen working on T-Mobile, the service is fine. I realize that VoLTE is not in use, but I still don't know if my phone was using band 12. If I had to guess, I believe it did use band 12 for data. So I do believe band 12 is still active on the Canadian Moto G. I could be way off base on that, but it's just a guess.

    GC
    01-15-2016 07:27 AM
  7. acejavelin's Avatar
    UPDATE: Just in case anyone is interested, I was in the Orlando area for 2 weeks over Christmas and my Canadian version of the Moto G 3rd gen worked fine on T-Mobile (Roam Mobility). I had LTE connection most of the time. Never had any calling issues whatsoever. Was on Skype with family back home while riding a roller coaster! So if anyone has any concerns about the Canadian Moto G 3rd Gen working on T-Mobile, the service is fine. I realize that VoLTE is not in use, but I still don't know if my phone was using band 12. If I had to guess, I believe it did use band 12 for data. So I do believe band 12 is still active on the Canadian Moto G. I could be way off base on that, but it's just a guess.

    GC
    Should have installed app called LTE Discovery, it will tell you band your using currently.

    https://play.google.com/store/apps/d...d.ltediscovery
    01-15-2016 09:40 AM
  8. GreatCanadian's Avatar
    Yeah, and I did think of that while I was there. But I guess I was having too much fun to take the time to install!! If only to find out for sure if the Canadian Moto G has band 12.
    01-18-2016 09:37 AM

Similar Threads

  1. Replies: 14
    Last Post: 12-27-2015, 07:05 PM
  2. Replies: 1
    Last Post: 11-20-2015, 08:05 AM
  3. Crashes, overheating and crashes again. What do I do?
    By AC Question in forum Huawei Ascend Mate 7
    Replies: 1
    Last Post: 11-19-2015, 10:13 AM
  4. Problems with ingoing and outgoing calls
    By faceofclo in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 11-19-2015, 06:11 AM
  5. Where is the time, date and weather on my homescreen?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 11-19-2015, 03:11 AM
LINK TO POST COPIED TO CLIPBOARD