1. utfrag's Avatar
    Just bought a Motorola Moto G 3rd Gen for the wife, its the 16gb + 2gb ram version.

    Shes only been using it since Christmas Day, and all the texts she has received up to now have vanished. I checked the auto delete option, and it was ticked, however it was only meant to delete messages after they hit 100000, and to be fare, she probably only had about 50 on the phone.

    Shes using the stock messenger that comes with android 5.1.1

    Shes on the UK Virgin Network.

    The phone was bought from Amazon France, and was unlocked.
    12-29-2015 07:47 AM
  2. GeeKraft HD's Avatar
    So, it is probably either a bug, or an accidental delete. (We all have that moment when we hold the phone forgetting to lock it and then doing all sorts of things)

    Either way, I would suggest that she changes the messaging app. There are a few that don't have any sort of auto-delete option, which may help.

    I would suggest the Google Messenger form the Play Store. After downloading, just make sure to set it as the default, and bam.Why have my text messages vanished from my Moto G3?-uploadfromtaptalk1451401410045.jpg
    utfrag likes this.
    12-29-2015 10:03 AM
  3. utfrag's Avatar
    Thanks for taking the time to reply to me pal, very much appreciate it, I'll see if it does it again, and if so then install the alternative message app.
    01-04-2016 07:45 PM

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