1. happyhotspur's Avatar
    No matter what I do I cannot seem to get my phone to ring when I am receiving calls, its not on mute but the only noise I get is a boing. I have set a ringtone but it just doesn't ring whenever I receive a call, very frustrating because I keep missing important calls.

    I have a Moto E and both phones are set up the same way and the E rings but the G doesn't.

    I checked with the owners manual but I still cannot get the phone to ring, What am I doing wrong?

    Please anybody?
    01-14-2016 02:11 AM
  2. acejavelin's Avatar
    Look in the dialer settings, and contact itself too... Ring tone is chosen in this order:

    1) Contact specific, if none then
    2) Dialer Setting Ring tone, if not set
    3) Settings-Sounds-Ringtone setting
    happyhotspur likes this.
    01-14-2016 05:53 AM
  3. theundead176's Avatar
    Do you get other sound notifications such as sms or other apps? Your phone might be on "do not disturb" mode
    happyhotspur likes this.
    01-14-2016 07:23 AM
  4. happyhotspur's Avatar
    Sorry but I cannot seem to find those setting, where do I need to look?
    01-15-2016 02:23 AM
  5. happyhotspur's Avatar
    No phone is not on do not disturb mode, but thanks for the suggestion.
    01-15-2016 02:24 AM

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