1. Max Donoghue's Avatar
    Hi all,

    I have a question regarding the Factory Rest Protection.

    I wiped my Moto G3 Saturday night, and I think somewhere in the process I changed my password. Apparently, as emails from Google on my PC would suggest.

    Anyway now I get the standard "this device was reset....." message. I enter my gmail email address and password, and it goes back to the same screen. For fun, I entered my gmail email and a password I knew was wrong, and it came back with a message stating the password and email did not match.

    So I know the first password and email are correct, am I experiencing the dreaded 72 hour issue before I can finish setting up the phone?

    When the 72 hours is up, is the new password (the one that did not give me the mismatch message) the one I enter?

    Thanks,
    Max

    PM to my email please (email address removed by Moderator)
    03-28-2016 07:55 AM
  2. dpham00's Avatar
    Mod Note, please do not post your email address
    03-28-2016 08:12 AM
  3. Max Donoghue's Avatar
    Phone finally accepted my password during setup. Wait approximately 48 hours.
    03-28-2016 10:05 PM

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